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Conference ucrow::desktop_acms

Title:DECtp Desktop for ACMS
Moderator:UCROW::GIBSON
Created:Mon Sep 24 1990
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:859
Total number of notes:3034

841.0. "NET_CLIDIS: DECNET(13) error on WIN95" by DEKVC::CHANGHOANN () Tue Apr 08 1997 22:53

Hello,
One of our customer, SAMSAM , has a network error using desktop acms.

Server environment:
OpenVMS/AXP V6.1, DECnet phase IV, Pathwork for VMS V5.0-E,
ACMS V4.0-2, Desktop ACMS V2.2

Client environment:
Windows 95, Pathwork V1.0A for Windows 95, 
16 bit applications with Visual Basic V3,
APIs and DECNET DLL from MSDOS.EXE

The following message is from acmslog on desktop.
After VB applications sign-in eight times, we can not sign in any more.
We must re-start desktop PC.
Any idea and recommendation ?

Thanks in advance for any reply.
Chang-ho Ann

ACMSDI_SIGN_IN: starting at Fri Apr 04 14:07:33 1997

ACMSDI_CALL_TASK: starting at Fri Apr 04 14:07:33 1997

ACMSDI_SIGN_OUT: starting at Fri Apr 04 14:07:35 1997

NET__CLIDIS: DECNET(13), DECnet error

CONNECTION_DELETE: RPC(22), Fatal internal error

ACMSDI_SIGN_OUT: starting at Fri Apr 04 14:07:35 1997

ACMSDI_SIGN_IN: starting at Fri Apr 04 14:07:55 1997

ACMSDI_CALL_TASK: starting at Fri Apr 04 14:07:55 1997

ACMSDI_SIGN_OUT: starting at Fri Apr 04 14:07:55 1997

NET__CLIDIS: DECNET(13), DECnet error

CONNECTION_DELETE: RPC(22), Fatal internal error

ACMSDI_SIGN_IN: starting at Fri Apr 04 14:08:23 1997

ACMSDI_CALL_TASK: starting at Fri Apr 04 14:08:23 1997

ACMSDI_SIGN_OUT: starting at Fri Apr 04 14:08:23 1997

NET__CLIDIS: DECNET(13), DECnet error

CONNECTION_DELETE: RPC(22), Fatal internal error

ACMSDI_SIGN_IN: starting at Fri Apr 04 14:08:25 1997

ACMSDI_CALL_TASK: starting at Fri Apr 04 14:08:25 1997

ACMSDI_SIGN_OUT: starting at Fri Apr 04 14:08:25 1997

NET__CLIDIS: DECNET(13), DECnet error

CONNECTION_DELETE: RPC(22), Fatal internal error

ACMSDI_SIGN_IN: starting at Fri Apr 04 14:08:26 1997

ACMSDI_CALL_TASK: starting at Fri Apr 04 14:08:26 1997

ACMSDI_SIGN_OUT: starting at Fri Apr 04 14:08:26 1997

NET__CLIDIS: DECNET(13), DECnet error

CONNECTION_DELETE: RPC(22), Fatal internal error

ACMSDI_SIGN_IN: starting at Fri Apr 04 14:08:27 1997

ACMSDI_CALL_TASK: starting at Fri Apr 04 14:08:27 1997

ACMSDI_SIGN_OUT: starting at Fri Apr 04 14:08:27 1997

NET__CLIDIS: DECNET(13), DECnet error

CONNECTION_DELETE: RPC(22), Fatal internal error

ACMSDI_SIGN_IN: starting at Fri Apr 04 14:08:28 1997

ACMSDI_CALL_TASK: starting at Fri Apr 04 14:08:28 1997

ACMSDI_SIGN_OUT: starting at Fri Apr 04 14:08:28 1997

NET__CLIDIS: DECNET(13), DECnet error

CONNECTION_DELETE: RPC(22), Fatal internal error

ACMSDI_SIGN_IN: starting at Fri Apr 04 14:08:29 1997

NET__CLICON: DECNET(55), DECnet error

RPC_BIND: RPC(54), RPC connection failed

    
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841.1UCROW::GIBSONWed Apr 09 1997 08:5231
    Chang-ho Ann,
    
    The problem appears more related to signOut rather than signIn.
    
    The DECnet error (13) on the signOut appears to be EACCESS -
    "Permission denied", like some kind of privilege is being violated.
    
    The first entry in the log shows signIn/taskCall/signOut(fail)/signOut(OK),
    then it falls into a pattern where the signOut always fails. At the end
    of the log there is a signIn failure with error (55) ENOBUFS. This is 
    probably just a resource depletion problem related to the repeated signOut
    failures.
    
    Is this a consistent pattern, and what is the possiblility of coding
    errors? That is, has this application worked in the past on 16 bit 
    Windows, do other applications work in this environment?
    
    Are there multiple overlapping signIn submitter sessions in effect, or
    only one signIn at a time. Is there only one VB .EXE involved?
    
    Can they explain in their application code how, after that first attempt at
    signOut fails, they can then apparently issue another signOut that
    succeeds?
    
    I am not sure how much that combination has been tried - a 16 bit
    application running over DECnet on Windows 95. If answers to the above 
    does not provide any clues we can try the combination here with the 
    basic VB Avertz sample and see if that works.
    
    /Tom
    
841.2DEKVC::CHANGHOANNMon Apr 14 1997 00:0526
    Hello Tom,
  
    I can reproduce this problem in our office.
    My sample program is only sign-in and sign-out routine.
    The count of sign-in and sign-out arrive at DECnet maximum link, then we 
    can not sign in.
  
Note) When the transport is TCP/IP, there are no problems. I think this is 
      related to only DECnet.

>    Is this a consistent pattern, and what is the possiblility of coding
>    errors? That is, has this application worked in the past on 16 bit 
>    Windows, do other applications work in this environment?
 
    The customer application has worked fine under MS Windows.
   
>    Are there multiple overlapping signIn submitter sessions in effect, or
>    only one signIn at a time. Is there only one VB .EXE involved?
 
    The customer application has one signin at a time. The number of VB .EXE 
    involved is 1 to 5.
     
    Thanks in advance your reply.

    Chang-ho Ann/    
               
841.3any more details...UCROW::KNEELANDWed Apr 16 1997 12:4223
Chang-ho Ann,

Did you find any more information to answer signout question from .1

>Can they explain in their application code how, after that first attempt at
>signOut fails, they can then apparently issue another signOut that
>succeeds?
    
What is the DECnet maximum link you refer to in .2?  

>    I can reproduce this problem in our office.
>    My sample program is only sign-in and sign-out routine.
>    The count of sign-in and sign-out arrive at DECnet maximum link, then we 
>    can not sign in.


Since this notes conference is not an official support channel you may
want to consider openning an IPMT case to resolve this problem in a more
efficient manner.  Please include any code that reproduces problem.

Thanks,

Colette
841.4See note 852.3EYEORE::BAIRDThu May 08 1997 18:282
    This problem was also reported in Note 852.  See 852.3 for potential
    solution.