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Conference abbott::mailworks-vms

Title:MailWorks for OpenVMS
Notice:kit info notes 3-6; policies note 2; reporting bugs note 7
Moderator:KOALA::LAVASH
Created:Wed Jul 28 1993
Last Modified:Mon Jun 02 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1583
Total number of notes:6814

1560.0. "new mail notification" by MUDIS3::FISCAL (A VAX, A VAX, my kingdom for a VAX) Fri Mar 21 1997 03:16

    Hello
    
    broadcast problem has not been mentioned for a log time
    here is another one 
    
    customer configuration:
    Pathworks/W95/TeamLinks Mail Clients connected to NT-Server (PDC)
    Message Router v3.3 - Mailworks 1.3 on VAX/VMS V5.5-2 (BDC)
    
    Broadcast does not work as is expected (pop-up new mail notification)
    Broadcast option has been set up correctly - shows up in the task line
     
    somewhere in this conference I found a notification setup-guide.
    PCs don't have WINRCV loaded as customer has been told that broadcast
    does not work under NT (I could not verify)
    
    does new mail notification work in this configuration or does it not?
    if yes - what does the customer have to do ?
    
    regards
    Artur
    
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1560.1Notification?GRITS::SHEPPARD_JB^) Wed Apr 02 1997 18:1415
    The broadcast facility only works if the client and server can pass the
    connection to the clients mailbox for notification. Things to check
    first.
    
    1. Is the PC registered in the nodes list or host file on the server?
    2. If the client is connecting with WinSockets then can you make a
    Telnet connection from the server? ($ Telnet PCname.Hostname 2020)
    3. If the client is connecting with Decnet then can you make a Decnet
    connection from the server? ($ copy tt: pcname::"202=")
    4. Can you loop or ping the server from the client?
    5. Sometimes a router or network security will keep notification from
    working.
    
    Jon Sheppard
    Teamlinks Support