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Conference abbott::macintosh_office

Title:Macintosh Office
Notice:V2.5 of Mail Available, see note 30.48
Moderator:ORION::chayna.zko.dec.com::tamara::eppes
Created:Thu Jun 20 1991
Last Modified:Wed Jun 04 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:700
Total number of notes:2612

690.0. "reply to mail from a list server..." by GIDDAY::BACOT () Mon Apr 07 1997 04:01

    
    
    A customer is having the following problem:
    
    When replying to mail from a list server which included a reply-to
    line in the header, TeamLinks appears to ignore it and identifies the
    list name as the 'from address'.  If you reply with options select to
    reply to 'recipients on reply-to list' it will let you reply to the 
    originator of the message.  
    
    The problem is knowing when there is a 'reply to' on a message.
    
    Showing the envelope doesn't display it anywhere so 
    is there some field that can be added in the show_envelope.txt file?
    
    Thanks,
    
    Angela
T.RTitleUserPersonal
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690.1help?GIDDAY::BACOTMon Apr 14 1997 03:266
    does anyone have any ideas on this one?
    
    thanks,
    
    angela
690.2We don't know of a way to do thisTAMARA::TAMARA::CLARKLee Clark,DTN:381-0422,TeamLinksMon Apr 14 1997 17:2514
Since no one has jumped in to tell you how to accomplish this, I went to 
talk with one of the server engineers. The consensus is that this probablyu 
can't be done without changing code and, possibly, changing the information 
exchanged between server and client. Therefore, there doesn't seem to be a 
way to do this at the user's end.

Note that if you select *only* "Recipients on Reply-to List" for a message 
that has no reply-to list, the Send button (and Send menu item) will be 
dimmed (there's nowhere to send the message). So, that will tell you if 
there is a reply-to list.

I imagine that if there *is* a reply-to list and you select that option, 
then the recipients will be loaded into the address pane of the new message 
window(?).
690.3thanks!GIDDAY::BACOTMon Apr 14 1997 20:366
    Thanks for the information, I'll pass it along to our customer.
    
    Regards,
    
    Angela
690.3thanks and more questions!GIDDAY::BACOTTue Apr 15 1997 03:5733
    
    Thanks for the information.
    
    After relaying it to the customer, he has some additional
    questions.  I would appreciate your comments.
    
    
>> Note that if you select *only* "Recipients on Reply-to List" for a message 
>> that has no reply-to list, the Send button (and Send menu item) will be 
>> dimmed (there's nowhere to send the message). So, that will tell you if 
>> there is a reply-to list.
    
    Does this mean that the code which interprets the template doesn't
    deal with the reply-to list field?  
    
    
>> I imagine that if there *is* a reply-to list and you select that option, 
>> then the recipients will be loaded into the address pane of the new message 
>> window(?).
    
    
    The users will have to select to reply to the reply-to list in order to
    find out if a list is available.  A work around, but not very obvious. 
    Is there a way to modify TeamLinks to set this as the default?
    
    
    Thanks for all your help!
    
    Regards,
    
    angela
690.4RE: 690.3TAMARA::TAMARA::CLARKLee Clark,DTN:381-0422,TeamLinksTue Apr 15 1997 12:0427
> >> Note that if you select *only* "Recipients on Reply-to List" for a 
> >> message
> >> that has no reply-to list, the Send button (and Send menu item) will be
> >> dimmed (there's nowhere to send the message). So, that will tell you if
> >> there is a reply-to list.
>  
>     Does this mean that the code which interprets the template doesn't
>     deal with the reply-to list field?

    Correct. The reply-to list is sent from the server upon the client's
    request for that data. The client requests that data only when the
    "reply to list" option has been checked (based on a quick look through
    the code). That data is not requested when the user displays a
    message's envelope (which is where the template is used).

>  
>  
>     The users will have to select to reply to the reply-to list in order 
>     to
>     find out if a list is available.

    Yes

>     A work around, but not very obvious.
>     Is there a way to modify TeamLinks to set this as the default?

    No
690.5thanks!GIDDAY::BACOTThu Apr 17 1997 03:496
    thank you for the information.
    
    regards,
    
    angela