| Title: | Help for Field Service |
| Notice: | Help for the Field Service world |
| Moderator: | TMAWKO::BELLAMY |
| Created: | Tue Oct 07 1986 |
| Last Modified: | Thu Apr 29 1993 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 1835 |
| Total number of notes: | 7854 |
Some time ago we were able to send a technical question to the support
folks, and receive an answer the next day. The address was
DSN%HARDWARE-xxx-xxxxxxxx
I just tried it and it dosn't seem to work for me. Has this really
useful service gone away? Should I be sending my questions via a
different route?
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 1835.1 | CSC32::M_HERODOTUS | Mario at CXO3/B10 Colorado | Thu Apr 29 1993 17:45 | 14 | |
I'm not quite sure how DSN works, but the support center does still
have DSN support for the hardware group. It could be that DSN is not
working on the node you're sending from, it could be that the name of
the que has changed, it might even be a contract validation problem.
Do you get any kind of failure message? What does the message say?
If your end looks OK and DSN is properly working then give the support
center a call and log a call for help with DSN not sending or recieving
responses.
Thanks,
Mario
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