| I have an engineer that can't get his Xircom combo card modem working. It is
a
PS-CEM-28BC ethernet and 28.8 modem. When checking out his proceedure, I
found
that I, too, can't dial out. We're using the MCI long distance process as
follows: 18009501111,,,,04072496625,,264XXXXXXXXXXX where the first number
is
the MCI data line, the second is the office we are calling, the third is my
calling card number, and the rest are 2 second delays. What we see is a
normal
dialing event except that the modem only dials the first 6 digits of the
credit
card. Then it stalls, and after a few seconds a redial signal because we
didn't
complete the dial in time.
I didn't change a thing in the dial string, but took out the combo modem out,
and replaced it with a 14.4 modem. It worked fine. I then removed the 14.4
modem and replaceced it with a US Robotics sportster 28.8. It sounded the
same
as the combo (only dialing the first 6 digits), but finished the connection
even
though we could not hear it complete the dialing or existance of a carrier.
The
only clues we had were the visible banners that indicated that
username/password
was being verified and then we had our connection.
I went to the Xircom homepage and downloaded the latest drivers, but it made
no
difference.
I used the Highnote laptop, and the Highnote Ultra. No difference.
Now the questions:
1. anybody else using the MCI 800 number and a credit card to dial in with the
Xircom Combo Card? Is there any secret handshakes we should know?
2. Is this a DEC issue, or a Xircom issue?
Thanks for the replies...
[Posted by WWW Notes gateway]
|
| I don't have a CEM but try shorting the dial string for the card
like:
9501022w05556667777,264xxx12344321
w = wait for dial tone
, = 2 second pause
My modem will not allow me to use a "1800" because the string to to
long for the system to handle. Soooo I just use the above string and
when a "9" or "1800" is needed I just type it in manually at the pop-up
windows which is controlled under settings.
|
| There is a sure fire way for it to work every time. Right-click on the
dialup icon you are using, and select properties. Click on Configure.
Click on options. Select the box that says "Operator assisted or manual
dial"
When this box is selected, the program will stop right before dialing
and ask you to dial the number. At this point you can dial the 950-1022
or 1-800-950-1022 and enter the number and credit card. When the
server or PPP connection picks up, click on "Connect" and the program
will connect to the host. It's a manual method for collect calls,
dialing out of hotel rooms, or any time dial timing is an issue.
-Lee
|