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Conference sutra::europc

Title:Euro-PC Support Conference
Notice:Stop your whinning and get back to work!
Moderator:SUTRA::BATS
Created:Mon Jun 12 1989
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:3826
Total number of notes:12603

3822.0. "Celebris GL probs?" by DP1FS1::GATHERN () Mon Jun 02 1997 17:22

    Hello,
    
    	I have 2 problems you may be able to help me with. I have recently
    installed W95 on a Celebris GL5100 LP. It is a new system board and the
    Bios version is 1.03 (although it states it is a 5100ST!), the problems
    I have encountered are as follows:-
    
    1) Unable to get more than 16 colours. The system states it has an OAK
    Technology SVGA device, although further down the device manager list
    is a big ? next to a PCI VGA compatible display adapter. I have read in
    notes and stars, etc about installing the latest MATROX Millenium
    driver, so I have got 16771341.exe to install asap. Will this fix my
    problem??.
    
    2) Unable to gt any sound at all from system, not even a squeak from
    the speaker during the POST tests. I have plugged speakers and
    headphones into the headphone socket on the system module and have been
    deafened by the silence !!!!. I have seen on the parts list for the GL
    an audio jack assy mentioned, are these the extra audio i/o that are
    situated above the sockets on the system board. These are missing from
    my system box, how vital are these to the audio operating correctly?.
    Although I cannot understand why the onboard speaker remains silent. I
    have the latest ESS Tech. drivers for the ess1688 audio, will this
    help?.
    
    I hope someone can help me with these little problems.
    
    
    				Dave.
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3822.1some adviceEEMELI::HAUTALAhel!, have our phone numberTue Jun 03 1997 10:1716
    
    First: Check if there are any devices under Device Managers "unknown
    devices" icon. I have experienced this when my customer had installed
    Win95, but wrong way. These "unknown devices" reserve system resources
    but they don't use any drivers. This can happen if PnP bios finds a
    device and WIN95 install asks for driver (microsoft provided or
    manufacturer provided) and that point is skipped (by not accepting any
    driver). 
    
    Second: Some sound adapters do not give anything but silence if their
    default volume settings are too low. Note that there are separate
    settings for MIDI and SOUND. These volume settings are handled by
    software that normally ships with sound board. 
    
    
    Hannu
3822.2256 colours from Matrox drvrsDP1FS1::GATHERNTue Jun 03 1997 11:159
    re -1
    
    	Thanks for your input. I will play around with the sound settings
    and double check IRQ's etc.
    I managed to get 256 colours by installing the Matrox Millenium
    drivers from the Matrox web site. Computers...don't you just love them!
    
    
    				Dave
3822.3grantt.reo.dec.com::TaylorgrTue Jun 03 1997 13:239
I've seen this problem in the last few days.
The problem is that Win95 has not picked up the
Matrox Millenium graphics card.

Remove the Oak display adapter and the unknown
PCI adapter and then install the Matrox drivers.

Regards
Grant