Conference cookie::raid_software_for_openvms

332.0. "%pcsi-e-openout" by MDR01::NIEVES (MCS Madrid) Fri Apr 04 1997 04:59

    Hi,
    
    a customer has an ALPHA 8200 with VMS 6.2-1H3. There is a HW raid 1. 
    The system has the following disks:
    
    ALPHA3$DKD0 (system disk)
    ALPHA3$dra0 (shadowing for 4 disks)
    ALPHA3$dra1 (shadowing for 4 disks)
    ALPHA3$dra2 (shadowing for 12 disks)
    ALPHA3$dva0 (diskette)
    ALPHA3$dkb400 (cd)
    
    She is trying to install the "Storageworks raid array 200 on line mgmt
    utility" following the manual.
    
    She tried installing it using the system disk or data disk (drax), but an 
    error
    appears during the installation in both cases. We really don't know if
    we are missing something, or why is the reason for the error.
    
    This is part of the installation:
    
    $ @DVA0:[SWXCR$KIT]INVOKE_PCSI.COM
    Enter target device name: DRA0
    ...
    Requires 922 disk blocks
    ...
    Do you want all the default values for this product (yes)
    Do you want to view the values (yes)
    DEC AXPVMS SWXCR V3.0 SXWCR SOFTWARE FOR OPENVMS AXP (available)
    DEC AXPVMS VMS V6.2-1H1 (available)
    are you satisfied with the values (yes)
    
    %PCIUI-I-DONEASK, execution phase starting
    the following product will be installed
    ...
    %PCSI-I-VOLINFO, estimated space information for volume DISK$ALPHA3
    -PCSU-I-VOLSPC, 0 requeired; 2134608  available; 2134603 net.
    %PCSI-I-VOLINFO, estimated space information for volume DISK$ARENAL
    -PCSU-I-VOLSPC, 0 requeired; 16501632 available; 1650632 net.
    portion done:0% 
    
    %PCSI-E-OPENOUT, error opening
    DISK$ARENAL:[VMS$COMMON.][DECW$DEFAULTS.USER]SWXCRMGR.DAT;* 
    as output
    -RMS-E-DNF, directory not found
    -SYSTEM-W-NOSUCHFILE, no such file
    %PCIS-E-OPFAILED, operation failed
    Terminating is strongly recommnenede. Do you want to terminate (yes)
    %PCSI-E-CANCEL-WIP ...
    
    ***************************************************
    
    Now, disk$arenal is a logical pointing to ALPHA$DRA0:
    and disk$alpha3 pointing to ALPHA3$DKAD0: (SYSTEM DISK).
    
    If we look for vms$common.dir in disk$arenal, this doesn't appear.
    
    What are we doing wrong, or missing something,
    
    HELP needed,
    
    Regards,
    
    Nieves