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Conference smurf::dec_mls_plus

Title:	dec_mls_plus

Moderator:	SMURF::BAT

Created:	Mon Nov 29 1993
Last Modified:	Thu Jun 05 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	534
Total number of notes:	2544

449.0. "NFS I/O error if UID is unknown on server" by SMURF::BAT (Segui la tua beatitudine) Wed Feb 12 1997 14:56

Subject: quiz
Date: Wed, 12 Feb 97 12:52:16 -0500

Okay, here is a quiz to test what we learned this morning.

You answer your phone and the person on the other end of the
line is SCREAMING at you.  "I have two MLS+ systems with
a directory that's NFS-mounted from one to the other and I'm
getting I/O errors!"

What should you do?

	1. Ask him if he's trying to chown, chgrp or chacl on the
	   client end to a user and/or group that doesn't exist
	   on the server.

	2. Give him the support hot-line phone number.

	3. Tell him you don't appreciate his tone of voice,
	   then hang up.

	4. Give him your manager's phone number.

	5. Tell him we'll look into the problem as soon as we
	   hire someone to look into it.

	6. Give him QA management phone number.

Any other ideas?

T.R	Title	User	Personal Name	Date	Lines
449.1	it's now 25 cents a call	SMURF::BAT	Segui la tua beatitudine	`Wed Feb 12 1997 14:58`	8
	Subject: Re: quiz Date: Wed, 12 Feb 1997 12:55:24 -0500 (EST) > What should you do? 7. Mail him a a check for a dime and tell him to call someone who cares.
449.2	that's OPEN VMS to you buddy	SMURF::BAT	Segui la tua beatitudine	`Wed Feb 12 1997 14:59`	5
	Subject: Re: quiz Date: Wed, 12 Feb 97 12:58:23 -0500 7. Tell him to switch to VMS
449.3	ask him to tell us what OUR system does too	SMURF::BAT	Segui la tua beatitudine	`Wed Feb 12 1997 15:00`	6
	Subject: Re: quiz Date: Wed, 12 Feb 97 13:00:33 -0500 8) Ask him to try it on a competitor's system and tell us what that system does?
449.4	transactional paralysis	SMURF::BAT	Segui la tua beatitudine	`Wed Feb 12 1997 15:05`	25
	Subject: Re: quiz So the error message you get if you do this is "I/O Error"? I love Unix Error Messages [sic] always so helpful we'll have to have a button made up with this slogan: "Unix Errno 13: Make My Day" (my favorite MLS+ errno) Unix error messages were designed to test your Buddha-nature. One cannot tell if it is the Revenge of AT&T for breaking up the phone company monopoly (the Second Revenge will be the Year 00) or Californian's wishing to share Primal Scream Therapy. > Any others? 7. Send an SPR to [email protected] 8. Send him a copy of "I'm Okay, You're Okay" (or in ptc parlance, "imokay, urokay")