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Conference school::sports_memorabilia

Title:Sports Memorabilia
Notice:Wanted: 3.*; For_sale: 4.*; Traded: 5.*
Moderator:SCHOOL::KOPACKO
Created:Wed Aug 27 1986
Last Modified:Thu May 08 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:730
Total number of notes:8547

115.0. "missing cards from sets" by CSC32::D_HAPMAN () Tue Feb 27 1990 14:51

    hello everyone!
    
    i have a few questions i hope can be answered in this note pertaining
    to baseball card manufacturers and cards missing from sets.
       yesterday i purchased a few different sets of 1989 collections and
    rookie/trade/superstar collections. one such set was the 'upper deck
    1989 baseball high # series', a additional set to the complete set.
    it was expensive, but i think the cards are top quality. unfortunately
    packaging quality is lagging behind because two cards, #755 jim abbott,
    and #765 jerome walton were missing. i called the shop i bought them
    and was told to notify the card company, that the shrink wrap was
    intact so it was out of their hands. they later called me and said to
    bring the set in and they would make it right. they made me happy and
    kept a customer in the process. customer satisfaction really works!
        but during this time i went through my other new sets and found two
    cards missing from my 'score 1989 major league baseball collector set",
    #625 gary sheffield and #649 tim jones. i left my local shop alone and
    called these card companies this morning using the directory in this
    notesfile.
       score corporation made note of the missing cards and said they would
    mail them to me pronto, and sent me on my way.  when i called upper
    deck and said there were two cards missing, their representative told
    me which cards were! apparently i am not the first to run into this.
    but he also said i must go thruogh my local shop for reimbursement/
    correction. i made no mention that they were going too, but asked why
     when upper deck knew they had a problem i must go thruogh them?
    reading between the lines i guess its policy.
     
      my questions are do a majority of you see this problem of missing
    cards and if so, how do you get the problem corrected? i think i'm
    going to look pretty silly counted a 660 box set of cards next time
    i plan to purchase one. i don't want to buy an expensive set of cards
    and then eat it when cards are missing and the shop/manufacturer point
    fingers as to correction.
       both these sets were shrink wrapped, they had not been opened. i.m
    new to collecting cards and want to know how to handle this situation
    next time.
    
    thank you in advance,
    
    david
    
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115.1It's your decision!CSC32::G_GEIGERAhhh, too much fruit...Tue Feb 27 1990 16:4314
    David...
    
    If you are looking to open the boxes and put them into pages then
    I might suggest a hand collated set.  Two reasons, first they
    are numerically sorted by hand and *should* all be there and second,
    the price of the set will usually be less than a factory-sealed
    set.
    
    If you are planning to re-sell the set down the road then I would
    suggest a factory-sealed set.  They seem to hold thier value longer.
    But leave it sealed, that way if you do sell it and the cards are
    not there then it's not your problem.
    
    Glenn
115.3I prefer Hand Collated Sets.AKOV12::GASPARONIFri Mar 02 1990 08:5026
    This is another good reason why card shops will be around for a while 
    longer.  Most shop dealers will tell you that if anything is missing,
    bring it back and they will correct the problem for you.  Fred Harris
    at the Concord Card Shop will tell you that the little extra you pay
    through dealing with a reputable card shop, is garanteeing the cards
    will all be there, or he will take care of it, and not give you a run
    around.  He can return any defective merchandise to the factory for
    returns.  Also, I'm not completely sold on factory sets.  Case in
    point, a year ago, I bought a factory set from ZAYRE's, factory sealed
    and all that great stuff.  Well, I was new to the hobby, and decided
    to open the box to see what I had bought for $22.95 plus tax.  In my
    situation, all my cards were curled.  Thats right folks, curled in the 
    fancy factory sealed box.  No damage to any of the cards, but the way
    I figured it, in 10 years, when my son decides to go to college, and
    wants to cash in all these card board heros, there is going to be a 
    crease right in the middle of all 795 cards, especially if they were
    stored in a damp location in the house, the top layer of the card would
    of seperated from the back half.  I personnally have changed my buying
    habits to hand collated sets, so I can see what I've bought, and to
    ensure that these sets are not curling the boxes.  I also randomly pull
    cards to ensure that there all in there, and check for the high priced
    cards.  The h_ll with this shrink wrap crap, I'm interested in whats in 
    the box, not what the box looks like.  I know if I'm buying a set, I
    want to make sure there are cards in there, and not someones old SCD
    pages, all crinkled up!  There are some sleazy dealers out there, so 
    watch out !!
115.4why factory setsTOOTER::COOPERMANFri Mar 02 1990 09:115
    I think the point of factory sets is to buy and sell sets that never
    get opened, but are always presumed to be complete and untouched.  If
    you want a set to be able to look through, this isn't the way to go.
    
    michael
115.6The Jim and Jerome story smells badASDS::KELLYFri Mar 02 1990 12:5115
    Havn't written in over a year, have to get in on this one.  I'm a
    dealer. My thoughts are:
           -Shrink wrap guarantees nothing - shrink wrap machines are
            plentiful, anyone can raid and rewrap.  Donruss is now
            using it's own paper with a logo, Fleer uses it's own
            tape.  It's a start at eliminating sleeze. 
           -From my standpoint factory set is a myth.  It's
            assembled at the factory and subject to all of the 
            errors that any other set can have; except wax stains.
           -the chances that the 2 most valuable cards in that UD set
            were missing and then replaced by the shop owner are
            free of charge are next to nil.  Something smells.
           -The buyer that trusts that all of the cards are in the box
            and mint will soon be parted from their money ( a fool and.....
           
115.7HPSTEK::SCHWARTZMon Mar 05 1990 08:383
      Rep. -1
      If you are a dealer.. Where is your shop? If you are a show dealer 
    what area and what shows?
115.8EVERYTHING 0-TAY!CSC32::D_HAPMANMon Mar 05 1990 12:4410
    just to keep everyone informed, i exchanged my Upper Deck extended set
    at the shop of purchase with no problems. he called Upper Deck and got
    the same info i received, that those two cards are missing in alot of
    sets and Upper Deck will replace them to the dealer. 
    
    thanks to all for all replies!
    
    regards,
    david hapman
    
115.9Ain't all Sleeze + 115.7ASDS::KELLYFri Mar 09 1990 15:5722
    Re. .7
    I don't have a shop.  I wholesale individual players and sets
    to many of the New England Card Shops.  Sets in this context means
    complete sets, team sets and selected mini sets ( Ryan Salutes-First
    draft picks etc).  Because I wholesale to Card Shops, and most
    card shop owners do shows; I stay away from shows.  If I sell
    store owner A 100 Red Sox Sets for 1.00/ea then set up next to
    him and sell at a dollar a set I wouldn't get much more business
    from Owner A.  I also have a large mail order business from
    adds in tough stuff and SCD.
    RJK is correct about the GBSCC show in Nov.  It's dynamite.  As 
    an aside to those of you that continually curse the darkness the
    GBSCC (700 Store Owners and Hobbyists) donates a very large 
    percentage of it's gross from the show to the Shriners, Jimmy Fund
    and the Globe Santa.  In addition this volunteer organization is always
    raising money for special causes ( Bob Stanley's child for instance)
    and is to a large extent self-policing.  My guess is that this group
    and its members donate 50,000+ per year to charities.  It ain't all
    sleeze, tampered wax, searched rack, glue guns and bogus shrink 
    wrap.
    
    Sorry for the sermon.
115.11I overheard thisMOSAIC::COOPERMANMon Mar 12 1990 10:278
    Speaking of sleazy dealers, I went to the Rootin Tootin Newton show
    yesterday and was walking around, trying to buy a 50 cent card for a
    quarter when I heard someone approach a kid who was behind me.  The guy
    said something like this - "Did you just buy a Canseco card from me?"
    When the kid said yes, the guy told him that he left the card on his
    table.  I was impressed.
    
    Michael
115.12More common than you thinkFRAGLE::GUTIERREZTue Mar 05 1991 09:438
    
    
    	I bought a 90 Traded set from a dealer, it was shrink sealed in
    	clear plastic, opened the set and put the cards in numerical order,
    	only to find that there were 2 duplicate cards, and 2 card numbers
    	missing from the set.  I don't think it was the dealer who did this
    	because the missing cards were not star players.  Wrote to the 
    	company to get the missing cards, but haven't  heard from them yet.
115.14REFINE::ASHEStep left, around & together with the rightTue Mar 05 1991 12:1710
    Ok...
    
    A set's value goes down if you open it right?  So how do you determine
    if a set's complete unless you do?  And then if you do, it's not
    considered mint by most people.  So how do you avoid the problem?
    
    My Pro Set Update turned out fine.  I bought 3, opened 1... to put
    in the box with the rest of my set.
    
    -Walt