T.R | Title | User | Personal Name | Date | Lines |
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506.1 | ...and 1 day it started doing this .... | BCSE::WEIER | Patty, DTN 381-0877 | Thu Aug 23 1990 16:02 | 8 |
| I don't have any experience with this, but I'll bet if you call
Nintendo, they'll tell you exactly what you should do and how much it
would cost to repair (if repairable).
.... of course I don't think I'd tell them I dropped it. But that's
me! We have some lines through our games (regular NES) and we
certainly NEVER did anything to them. It COULD have 'just happened' to
your Gameboy.
|
506.2 | same problem here | ISLNDS::STEELE_D | | Fri Aug 24 1990 07:13 | 11 |
|
We have the same problem with our Gameboy.. It was lent to someone
and returned in this condition so I am not sure what caused the
problem. It has been dropped numerous times in the past but it
never did any damage and now all of a sudden those lines are
appearing. I'm wondering if this is something that comes with time.
I would be interested in hearing if anyone else has had this problem.
Darlene
|
506.3 | Call Nintendo | VMSDEV::CAFARELLA | | Tue Aug 28 1990 10:48 | 11 |
|
We also had this problem. If you call Nintendo, they'll give you very
specific instructions on how to get it fixed, where to mail it, etc.
The guy I talked to said this was a known problem with some early
versions of Gameboy and that it is covered under warranty. I don't have
the 800 number with me, but you can get it from the owner's manual.
Tom Caf.
|
506.4 | I had it!!! | TKTVFS::SAKAI | Hiroyuki Sakai C/S Osaka Japan | Fri Aug 31 1990 13:34 | 16 |
| We had same probrem,too.
In our case my brother's , mine , friend's Game Boy had the probrem.
(almost of all that I know!)
This trouble was coused by LCD-unit.
The clark we bought it said ,They had many troubles with this reason.
After repairing this trouble,we have any trouble with the LCD.
Hiro
|
506.5 | Thanks to you all! | HYEND::BELLEFEUILLE | | Tue Sep 04 1990 09:31 | 11 |
|
Thanks to all of you for the responses. It sounds like I have a common,
repairable condition.
If anyone has the '800' number for NINTENDO, I would appreciate getting
it.
Thanks again, I'll let you all know how I make out. (Cost, etc.)
Rich
|
506.6 | Here's my story | WIDGIT::WEST | Hasta la vista....baby. | Thu Jul 18 1991 10:41 | 27 |
|
Well, I too for a while started to have vertical display lines disappear on
me.
I called Nintendo and they directed my to my nearest Nintendo Service Center.
They also had asked for my serial number. I gave it to them. Their response
was that my unit is covered under a 'special' warranty. My unit is currently
two years old.
Under this special warranty the LCD module (and some other components) are
swapped out for better ones...AT NO COST...that's right...IT'S FREE !!!
Appearantly the first 2.8 million Game Boys were manufactured with what
Nintendo calls an inferior LCD subsystem. The owner of the Service Center
told me that Nintendo pays him to do this and that Nintendo is not advertising
any of this.
If your serial number is in the range G00000000 - G02800000 then you are
a _winner_. You should go and get the warranty (or is that recall) service
done.
The real problem is that when Nintendo sub-contracted out the LCD subsystem
this contractor did not use the highest quality parts and what happens is that
the LCD layers begin to separate (not to cool).
-=> Jim <=-
|
506.7 | one more BGB story.... | JUNCO::BOWNE | | Tue Aug 13 1991 11:37 | 10 |
|
Same story on my unit. Except in my case none of the authorized
service centers were very convenient to my area. Nintendo gave me the
number to call Fed X, who were at my house in less than two hours, and
I had my repaired Game Boy back (Express Mail) in less than one week.
Not a single out-of-pocket cost, didn't even have to leave home.
Not bad public relations.... (they need it!)
/Tom
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506.8 | Gameboy Warranty Service | AKOCOA::SELIG | | Tue Jul 21 1992 17:49 | 14 |
| Talk about life savers.......thanks to this note, my son's Gameboy
(circa 1989) is being repaired with a new LCD **under warranty** for
no charge. His GB was showing the caharacteristic vertical lines on
either side of the screen.
Nintendo customer service referred me to Video Service Stop in
Framingham, MA. as a local authorized service center. They are very
friendly there and turn around is just 3-5 days.
Video Service Center
497 Worcester Rd.
Framingham, MA.
508-875-2242
|