Conference rusure::nintendo

    
    
    There is already a note.  Note 3.
    
    /kim gallant
    

    Recently I did a game exchange with one of the noters in this file.
    
    I sent my game to his home address and in return I gave him the
    address here at work, which I sit next to the Mail room so I see
    the mail man bring in the mail.  It's a small site.
    
    Well its been about two weeks and I still haven't seen the game
    come in...I have talked with the gentleman that I traded with he
    recieved the game two days after I shipped it.
    
    He says that he did not address the envelope so he's not sure of
    what was put on for an address.
    
    My questions are: Do I just loose out on this game?  Should I ask
    for my game back?  The guy, I believe, is trying to trace the game
    some way or another.
    
    I was really looking forward to this game too!!
    
    Do any of you other people have any stories to tell, and how did
    you resolve it??
    
    Thanks,
    bobp- 

    Well .... if he sent the game via interoffice mail, you're probably
    sool.  ALL mail (at least used to) goes through Northboro mail room. 
    They reserve the right to open ANY mail that does not appear to be
    company business.  If they open it, and find your game, they will keep
    it there, never send the game, and never notify anyone that they have
    it.  If you call the mailroom, they'll check to see if they have it
    (you WILL need to know exactly how it was addressed, when it was sent
    etc. etc).  If they have it there, you are responsible for going there
    and picking it up (and having the riot act read to you).
    
    My sister sent a bib to me through interoffice for my newborn .... and
    2 mos later I went to NRO3 to pick it up.  They're right - it's an
    abuse of interoffice mail!
    
    IF it was sent U.S. Mail, you'd better hope he insured it!!!  But,
    since you said he was going to try to track it, it sounds like it was
    sent interoffice!  SHAME on 'you' ... is this in the best interest of
    THE COMPANY ?? (-:
    
    Find out where your central mailroom is, and give a call.
    
    Patty

    
    I have bought, sold, and traded games dozens of times via mail. We
    always send first class and always insure the games. I usally insure it
    for $50.00 to cover the purchase of a new game if the game gets lost or
    damaged. Sending first class usally insures that the person on the
    receiving end gets the game in 2 or 3 days.
    
    During all those mail deals, I have had only 2 slight annoyances and 1 
    problem. Two times (once receiving a game and once sending one) the
    games took much longer then it should have for being mailed first
    class. Both times the reason for that (I think) was the packages were miss
    stamped by the Post Office. One was stamped third class and one wasn't
    stamped at all. The other time my brother sent me a game along with
    other things and the package was split open when I received it and the
    game was missing..That game just happened to be the Super Mario,Duck
    Hunt, and Track and Field game. The folks at Nintendo were nice enough
    to allow us to buy one directly from them (something they normally
    don't do I was told) and we were reimbursed by the Post Office
    eventually because we had it insured..
    
    The person at the Post Office told me they couldn't start tracking it
    down untill after a months time.. I'm not really sure if they couldn't
    or didn't want to..I'm not sure what I would do if I was in the place
    of .2 .. If it was me that sent the game I'd probably offer his game
    back or pay for it and wait to get reimbursed through the P.O (assuming
    insurance was purchased). There is still a very good chance you game is
    coming, I'd wait another week or two before saying it is gone..
    
    
    Steve
    

    
    Wooops, reply .3 got in there before me.. I forgot it was sent DEC
    Mail... I agree with what .3 says, DEC Interoffice mail is another
    story. Good Luck...
    
    Steve
    

    The identical situation has happened to me.  We each agreed to mail
    the games.  He received mine.  I never received his.  
    
    It is clearly the responsibility of the sender to make sure it gets to
    the receiver.  The obligation does not stop when it is placed in the
    mail system.  If no game is received in a trade, it is the same as no 
    money being received in a sale.  You wouldn't expect to pay for a
    shipment that you never got, would you?  
    
    The proper thing to do is for the other party to get you another game
    that is acceptable to you, pay you for your game, or return your game 
    to you.  It is not your responsibility to track the lost game through
    the mail system - although you may choose to be helpful.
    
    One man's opinion.

    I've been on the other end of a similar story.  I sent a game that
    never got delivered.  Couldn't trace it, and due to some other factors
    couldn't insure it.  Bottom line - I swallowed the deal.
    
    I have a philosophy that deals with the issue of personal integrity
    and I feel that the responsibility for delivering on my end of a
    deal includes making sure the other person gets his fair expectations.
    In a game swap deal, that means he gets my game and I get his. 
    If my game got lost, that's not HIS fault.
    
    But its all just philosophy.
    
           
    
                                                              

    Hi All,
    
    .3 Patty
    .5 Steve
    
    No, the game was supposed to be sent U.S. Mail to me at the
    office here in Bedford, N.H.  From what the gentleman said he sent
    it U.S. Mail from the Marlboro office, he believes it had a return
    address on the package, but again he did not fill out the package.
    
    He did mention it to me that it didn't go right out the same day
    I mailed mine...It appeared that it went out maybe three or four days
    later than the one I sent out.
    
    We agreed to make the trade on 8/29/90, so I really think I should
    have recieved it by now.  Don't you??
        
    Thanks for the support!!
    bp-                        
    

    I have a question for all you guys out there.  I am often purchasing
    the cartridges through this conference, and in all cases, I was either
    given a word of guarantee that the sender will be responsible for my
    receiving the cartridge in good condition, and thus asking me to mail
    the check to them at the same time, or wait until I receive the
    cartridge so I won't have any problems with the cartridge arriving half
    crushed or anything like that.  In one occasion, one gentleman asked me
    to mail him the check so that he can send the game the day he received
    my check.  I naturally questioned if he will be responsible for the
    delivery of the game.  I got no reply, and I sent no check.
    
    Do you guys think that I'm being unreasonable here?  The gentleman told
    me that in this country, money is always paid before the good is
    delivered.  I wonder why then we have C.O.D.?  I wonder how many
    department stores he went to and actually paid the total purchase price
    of every item he was going to purchase that day before actually looking
    at the item?  I wonder how many restaurants force the customer to pay
    the tab before sitting down to eat?  Am I missing something here?  What
    do you guys think?
    
    			Justin_who_has_lived_in_this_country_for_20+_years

    Hmmmm ... okay, well it went U.S. Mail.  You know what I bet happened?
    I bet it was sent out a LOT later than he is saying, which is why you
    haven't gotten it yet.  I'd also be curious to see how he's going to
    track it down.  Maybe whoever he had send it thought it was a neat game
    and is playing it for a while. ??  Maybe they sent it to Africa instead
    of the U.S. ??
    
    At this point, I would say that the sender is responsible for the
    missing game.  It doesn't sound like he can even say for SURE that it
    was SENT.  ... I'll bet it will show up sooner or later, but if it
    doesn't, I would insist on some sort of reimbursement.  
    
    One other thing .... if there wasn't enough postage on it, it may be
    sitting at your post office, waiting for someone to give you a little
    yellow sticky (marked POSTAGE DUE) so that you can go pay and pick it
    up at your earliest inconvenience.
    
    Have him find out FOR SURE who it was addressed to, whether or not
    there was return, and WHEN they _really_ sent it.  
    ...of course if he follows this conference, by now I should hope that
    he's feeling responsible enough to offer some sort of compensation.
    GOOD LUCK!
    

    Re .9:
    
    > Do you guys think that I'm being unreasonable here?
    
    Not at all.  This is a free country.
    
    > The gentleman told me that in this country, money is always paid
    > before the good is delivered.
    
    Gee, don't let the bank that handles my VISA account know that; they
    let me pay a month after the goods are delivered.
    
    Different deals work as the people involve arrange and agree to.
    
    
    Re .*:
    
    I've been in this situation too.  I sent a computer game out and it
    never arrived.  Unfortunately, I had already deposited the check. 
    After waiting a while for the game to show up, I offered to refund the
    buyer's money (about ten dollars).  They said nah, they were just going
    to count it as a loss!  Even so, I still feel bad about that.
    
    I use U.S. mail -- sending games isn't Digital business, and U.S. mail
    is more reliable at delivering "desirable" items.  And I don't cash
    checks now until receipt is confirmed.
    
    
    				-- edp

    We have had correspondence between each other, one reply via VAXmail
    was:
    
    (We sent it out US MAIL from the Marlboro office, I believe it had a
    return address, but as I did not write it out, I'm not sure.  It
    was my day off, it was supposed to go on Saturday but it did not
    go until Tuesday the day we recieved the game from you.)
                                            
    Gawd, I hope it didn't go to Africa... When those people start playing
    games out there, and they get hooked,  I'll never get it.  :-)
                                   
    Thanks for the replies!!
    bp-

    I once sent a game to a nephew in Chicago via U.S. Mail (1st class).
    It hadn't arrived after about a week, so my wife went back to the
    Lowell Post Office, where she had originally mailed it, and asked them
    to put a trace on it. They said the trace couldn't begin until 'x' days
    had passed since it was mailed; supposedly this delay would allow for
    the package to show up on it's own before they tried to find it.
    Luckily, the package finally arrived at my nephew's approx 3 weeks
    after we had mailed it. It was unopened and wasn't damaged. We were
    never told what had caused the delay, although with the volume of mail
    being sent between Boston & Chicago, I could understand how a such a
    small package could have been mislaid.
    
    My advice...ask the sender to put a trace on the package and see if
    that will shake it out of the mail system. Good luck.

    Well still nothing in the mail...
    
    I spoke to the gentleman via vaxmail, and mentioned that something
    should be done, such as make me a list of other games that his son
    would like to get rid of or send back my game...
    
    His reply was... "getting his kids to sit down and make a list was 
    going to be tough".                           
    
    Since this person put the reply in the Notes file for his son...
    don't you think it should be his responsibility to get something 
    to me, instead of his kids...unless his son has access to this 
    file :-(
                                                         
    I've sent him a message saying that I was tired of waiting and
    something should be resolved.  No reply has been made in return.
    It's been about 5 days now.
    
    Needed to vent...Thanks
    bp-
    

    Ta da!!!
                                      
    About a week ago... 
    ...I recieved a game...The gentleman didn't let me down, It took 
    a while but he came through.
    
    Thanks Bob and Stephan, if your reading this.
                            
    bp-