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Conference jamin::pw95ift

Title:PATHWORKS for Windows 95
Notice:PWW95 1.0A Available -- See notes 3.39 and 8.7
Moderator:JAMIN::SYSTEMROM
Created:Thu Nov 17 1994
Last Modified:Thu Jun 05 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:646
Total number of notes:2900

622.0. "PC hang due to exception 06 occurred" by ZPOVC::NANGUANG () Fri Feb 21 1997 22:56

    Hi,
    
    My customer has over 300 PCs using pathwork connect to pathwork VMS
    server. Majority of PCs are window95 with pw95 1.0a. Yesterday, all
    window95 PC (only w95) get a blue screen with message:
    
    	"An exception 06 has occurred at 0028:00000015b in Vxd. This is
    	called from 0028:c0041d4c in Vxd (NDIS)(01) + 000000d7c "
    
    The PCs hang. After reboot, These PC work find, and are able connect
    to pathwork server. This is second time I saw this problem on this 
    customer site. The PCs are in different brands, and using about three
    kinds of network cards.
    
    Can anybody tell me what happens, or how should I troubleshoot the
    problem?  
     
    Thanks in advance.
    
    Zhao Nanguang
    CSC, Singapore
    
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622.1dmi?TOHOPE::WSA028::DOWNING_LThu Feb 27 1997 11:0249
< STARS V2.6-4 - For help press HELP or PF2 >
[PW-W95] Fatal Exception 06 at Startup after Installing PATHWORKS/Win95       
                                                                              
     Any party granted access to the following copyrighted information        
     (protected under Federal Copyright Laws), pursuant to a duly executed    
     Digital Service Agreement may, under the terms of such agreement copy    
     all or selected portions of this information for internal use and        
     distribution only. No other copying or distribution for any other        
     purpose is authorized.                                                   
                                                                              
Copyright (c) Digital Equipment Corporation 1996. All rights reserved.        
                                                                              
PRODUCT:  PATHWORKS[TM] for Windows[R] 95, Version 1.0 & 1.0A                 
                                                                              
OP/SYS:   Microsoft[R] Windows 95                                             
                                                                              
SOURCE:   Digital Equipment Corporation                                       
                                                                              
                                                                              
PROBLEM:                                                                      
                                                                              
After installing PATHWORKS for Windows 95 on a Digital Venturis[TM] PC, the   
following error occurs at startup:                                            
                                                                              
        Fatal Exception 06 has occurred at <hexaddress>                       
                                                                              
                                                                              
SOLUTION:                                                                     
                                                                              
Remove DMI drivers from CONFIG.SYS, AUTOEXEC.BAT and the Startup group        
folder in Windows 95.                                                         
                                                                              
     CONFIG.SYS entry is \DMI\SLFIX.SYS                                       
     AUTOEXEC.BAT entry is \DMI\DOS\BIN\SL.EXE                                
     Start -> Settings -> Taskbar -> Start Menu Programs -> Remove ->         
       -> (StartMenu) -> Programs -> Startup -> DMI                           
                                                                              
                                                                              
ANALYSIS:                                                                     
                                                                              
The DMI drivers are installed on Digital PCs from the factory.  DMI stands    
for Desktop Management Interface and allows remote inventory of network       
PC configuration.  The version shipped is not compatable with PATHWORKS       
for Windows 95.  Call the CSC for information on an update to DMI if DMI      
functionality is needed.                                                      
                                                                              
                                                                              
[TM] PATHWORKS and Venturis are trademarks of Digital Equipment Corporation.  
[R]  Microsoft and Windows are registered trademarks of Microsoft Corporation.