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Conference decwet::windows-nt

Title:Windows NT
Notice:See note 15.0 for HCL location
Moderator:TARKIN::LIN.com::FOLEY
Created:Thu Oct 31 1991
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:6086
Total number of notes:31449

5825.0. "Windows NT 4.0 SP2 & IBM AntiVirus 2.5.2" by CHOWDA::GLICKMAN (writing from Newport,RI) Thu Mar 20 1997 10:35

    Another problem I seem to have:
    
    Windows NT 4.0 SP2 on a 486 66 w/ 32Meg of memory and the IBM
    AntiVirus 2.5.2.
    
    The IBM AntiVirus was actually put on almost 2 weeks ago after
    I had put up PATHWORKS 32.  I got this message about 4 days after
    it was put on (on the boot when I get in in the morning):  
    
    	IBM AntiVirus Notification
    
    	There are 1243 infected files referenced by the IBM AntiVirus
        database.  It is recommended that you run IBM AntiVirus to take
        action on these files.
    
    	If I run the AntiVirus right then and there I would get no
        viruses found yet I would get this message:  
    
    	Access UNC
    
    	Viruses have found in these objects.  Please map these UNC names
        to a drive and scan for viruses to clean up these files.
    
    	The files would displayed as uninterpreted characters like this:
         ...
         yyy
         ..     .. 
         u |U|q|A ^
    
        I did not do the select and remove of these files since I
        didn't know which ones they were.
    
        If I did run the AntiVirus manually I got no viruses found and
        didn't get the Access UNC with the files displayed as uninterpreted
        characters.
    
    	After some deliberation at the customer site I pulled off PATHWORKS
        and then the AntiVirus.  I re-installed the AntiVirus and it ran
        fine after the installation (that was on Monday).  Yesterday I
        started to make a DOS bootable floppy and had the machine crashing
        and it rebooted fine.  This morning I added the hotfix described
        in note 5818 (I think that's the number) and have been busy
        crashing and rebooting.  I also upped my page file size as I got
        a message about insufficient virtual memory on boot.  Then I went
        to re-boot again.  That's when I got a message like above where
        472 files are infected.  It was about the time I had scheduled a
        daily run of the AntiVirus.  I found the same symptoms.  If I
        start the AntiVirus from the message displayed then it finds
        no viruses but does display the Access UNC with the files displayed
        as uninterpreted characters.  If I do it manually no viruses are
        found and I don't get the Access UNC message.
    
    
    	We were thinking there might be a conflict with the AntiVirus and
        PATHWORKS 32 -- now I don't think so.
    
    	Anyone else seen anything like this?  Anyone have any ideas as
        to what might be going on?  Or where I can look for assistance?
        I did try the IBM AntiVirus web site and didn't see anything
        there (that was last week or earlier this week).     
       
        Appreciating any assistance!
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5825.1Even though manual AntiVirus ok, re-boot suggests notCHOWDA::GLICKMANwriting from Newport,RIThu Mar 20 1997 10:493
    BTW,  just now on another re-boot after the manual AntiVirus worked
    fine I got the IBM AntiVirus Notification message again about the
    472 files...