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Conference decwet::windows-nt

Title:Windows NT
Notice:See note 15.0 for HCL location
Moderator:TARKIN::LIN.com::FOLEY
Created:Thu Oct 31 1991
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:6086
Total number of notes:31449

5818.0. "Windoes NT 4.0 SP2 crashes when formatting A:" by CHOWDA::GLICKMAN (writing from Newport,RI) Wed Mar 19 1997 14:37

    My Windows NT 4.0 Service Pack 2 486 66MZ with 32MEG of memory crashes
    when I try to format a 3 1/2 inch floppy diskette.  I do this from 
    My Computer A: Format.
    
    I have been trying to get more information about the crash but I 
    thought I might put something into this notes conference in the
    mean time.
    
    Anyone seen this before?  Have idea as to what might be the problem?
    What information would be helpful in debugging?
    
    Thanks.
    
T.RTitleUserPersonal
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5818.1PYRO::RONRon S. van ZuylenWed Mar 19 1997 19:297
    There are post-SP2 fixes for Service Pack 2.  Fetch them from the
    standard Microsoft distribution point.  (The kernel patch is what
    you're looking for.)
    
    \\PREFAB\40USSP2\HOTFIXES-POSTSP2 has most of them, too.
    
    --Ron
5818.2PCBUOA::KRATZThu Mar 20 1997 06:466
    .0
    SP2 + floppy crashes is a symptom of a virus checker installed.
    One fix is to manually start the virus checker after booting.
    
    (from some magazine)
    Kratz  
5818.3SP2_400I.EXE??CHOWDA::GLICKMANwriting from Newport,RIThu Mar 20 1997 06:486
    I found a SP2_400I.EXE dated 01/18/97 at ftp.microsoft.com.
    
    Is this what I'm looking for?
    
    Thanks.
    
5818.4More infoCHOWDA::GLICKMANwriting from Newport,RIThu Mar 20 1997 07:3214
    re .3
    
    	Found the hot fixes mentioned in .1.  It's all how I looked for
    it from www.microsoft.com/ntwkssupport.  If I did the Windows NT 4.0 
    Service Pack 2 that's all I got.  If I did the Help Files, Service
    Packs and Other Files I got it.
    
    re .2 
    
    	Could be.  I just had the newest version of the IBM Anti-Virus
    installed.  IBM because it's a government customer site and that's
    their choice.
    
    Should I still consider the hot fix in .1?
5818.5PCBUOA::KRATZThu Mar 20 1997 07:482
    I think the magazine said the hot fix was another way of fixing the
    virus/floppy interaction.
5818.6Thanks!ZVOLMC::LE_THThu Mar 20 1997 08:259
    re: <<< Note 5818.2 by PCBUOA::KRATZ >>>
    
    Kratz,
    
    Thank you very much...Your tip fixes the problem on my systems (w + h).
    
    regards,
    
    /Thien
5818.7Still have the problemCHOWDA::GLICKMANwriting from Newport,RIThu Mar 20 1997 09:5824
    I still seem to have the problem.  I have been trying to get details
    of the crash but haven't had much luck.  The blue screen goes by
    way too fast to collect any info from it.  I just tried the dumpexam
    with the following syntax:
    
    dumpexam -y c:\zip\ntsp2\symbol;d:\support\debug\i386 -f
    c:\temp\memory.txt c:\windows:memory.dmp
    
    This gave me a Warning: Checksum mismatch for at least ten lines 
    for the Symbol File Load Log portion.  I am running Windows NT 4.0
    Service Pack 2 with that hotfix I just added.  Did I do something
    wrong with above command or not have everything I need to get good
    information out of this file?  I didn't see anything of particular
    value in the memory.txt.  Would there be some other information in
    here of value?  
    
    The message in the Event Detail was a bugcheck:  0x0000000a
    (0x00000206,0x0000002,0x00000000,0x00000206).
    
    I just wanted the STOP message.
    
    Anything else to consider??
    
    Thanks.
5818.8HELIX::WELLCOMESteve Wellcome SHR3-1/C22 Pole A22Fri Mar 28 1997 07:382
    From what I've heard, SP2 creates more problems than it solves.
    You may need to go back to NT+SP1 only.  
5818.9caveat emptorLEXS01::PUCHRIKField RatSat Mar 29 1997 11:175
    When SP2 first came out it was horribly broken.  Microsoft claimed it
    was a "packaging error" (a corrupted compressed file).  At any rate,
    the current SP2 at www.microsoft.com and on the March (and later)
    Technet CDs has been fine for me, at least on Intel single and dual
    CPUs. YMMV
5818.10Check out Hotfix for SP2MSDOA::SETZERBobby Setzer @CEOWed Apr 02 1997 05:495
    Check out the HOTFIX for the NT 4.0 SP2 fixes removable drive problem.
    
    It is on the Microsoft web site.
    
    
5818.11PYRO::RONRon S. van ZuylenWed Apr 02 1997 13:303
    Uh, didn't I say that way back in .2?  Oh, well...
    
    --Ron
5818.12SMURF::PBECKWho put the bop in the hale-de-bop-de-bop?Wed Apr 02 1997 13:361
    No, you said that back in .1.