| Title: | Windows NT |
| Notice: | See note 15.0 for HCL location |
| Moderator: | TARKIN::LIN .com::FOLEY |
| Created: | Thu Oct 31 1991 |
| Last Modified: | Fri Jun 06 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 6086 |
| Total number of notes: | 31449 |
Hi,
Can anyone out there help us. We have the following scenario:-
Hardware: Alphastation 600
128 meg (64 meg in 2 Banks)
ZLXP-L1 graphics controller
Storage on the standard I/O card.
ARC V4.49
Software: Windows NT V.4.0 & Service pack 2
Windows 3D Image ?
Problem: Windows NT freezes and can is cleared by power cycle.
Customer has 3 of the above systems identically
configured. Only one has the problem. It started since
the system was upgraded to V4.0. The failing system was
upgraded and run without service pack 2 for two weeks.
The good systems were upgraded and the service pack
installed at the same time.
On the face of it, it appears to be a hardware problem
and the system module was changed to no avail.
Does anyone know of a technique or tool that will better help us
understand or assist in deciding if it hardware or software and
if it decided it is hardware, identifying a failing area, i.e. cache,
memory, io etc.
thanks in anticipation
Steve Bevis
[Posted by WWW Notes gateway]
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 5724.1 | Debug Mode ? | MSE1::mse-tatenger.mse.tay.dec.com::Chenis | Kenneth Chenis | Fri Feb 21 1997 13:48 | 11 |
If you boot into debug mode, and set up a debug console machine, you should be able to ctrl-c into the kernel when it is hung. This would let you poke around and see what it was doing, or at least crash it, and get a dump for someone else to take a gander at. Hope this helps a little (probably very little eh?) Ken Chenis Multivendor Systems Engineering | |||||