| Title: | Windows NT |
| Notice: | See note 15.0 for HCL location |
| Moderator: | TARKIN::LIN .com::FOLEY |
| Created: | Thu Oct 31 1991 |
| Last Modified: | Fri Jun 06 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 6086 |
| Total number of notes: | 31449 |
<<< WRKSYS::SYS_TOOLS:[NOTES$LIBRARY]MIKASA.NOTE;2 >>>
-< AlphaServer 1000 (aka Mikasa) >-
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Note 831.0 Alphaserver1000A disks locking up. No replies
SIOG::KING 25 lines 30-JAN-1997 05:19
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I am having a strange problem with a rack mounted Alphaserver 1000A
4/266.It is running NT3.51 Service pack 4 and contains 3 RZ29B-VW's
configured as RAID 5 in an external BA356.The controller is a single
channel PCI SWXCR.
Intermittently when someone attempts to logon in the morning they are
unable to and the server appears to be down.When we look at the console
it is OK but using file manager we are unable to access any of the
local partitions C.D or F.We can access all mapped network drives on
other machines but are unable to do anything locally.A reboot always
clears the problem.Incremental backups are performed every evening at
19:00 and always complete successfully.It is backed up across the
network using Arcserve on another machine.We initially replaced the
SWXCR but have since discovered that we are unable to access the CDROM
which is on the internal SCSI so we think the problem is not with the
SWXCR.This problem has never been seen during the day but only in the
morning so we suspect it could be connected to the backup the previous
night.The machine has only been installed since October 96 and always
had this problem.
Any ideas or help appreciated.
Tim King.
PS I have cross posted this to Windows-NT.
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 5623.1 | A few suggestions ... | OTOU01::MAIN | Systems Integration-Canada,621-5078 | Thu Jan 30 1997 05:15 | 20 |
Tim - a few suggestions ..
- ensure NT 3.51 SP5 is applied - fixes numerous problems. A few
post-SP5 fixes are also available. Reference:
ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT351/ussp5/
ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT351/
hotfixes-postSP5/
- ensure Alpha firmware is latest (4.47 I believe ..)
- ensure proper scsi rules (termination, length of cable etc) are in
play.
Regards,
/ Kerry
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