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Conference quark::human_relations-v1

Title:What's all this fuss about 'sax and violins'?
Notice:Archived V1 - Current conference is QUARK::HUMAN_RELATIONS
Moderator:ELESYS::JASNIEWSKI
Created:Fri May 09 1986
Last Modified:Wed Jun 26 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:1327
Total number of notes:28298

224.0. "Personal Mail that's not so Personal..." by ZEPPO::MAHLER (Inhuman Decorum in Human Relations) Fri Feb 27 1987 17:37

    What would YOU do if you have asked someone
    not to send you abusive mail and they continue
    to do so [abusive with profanity and name
    calling and such other immature behaviour]
    even after you have warned them that it is
    against P&P?

    Michael

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224.1QUARK::LIONELFree advice is worth every centFri Feb 27 1987 18:175
    I would save the mail, inform the person that if I got another
    one I would report it to their manager, and follow through if
    necessary.  I actually did this once with excellent results -
    I did not have to tell their manager.
    					Steve
224.2The ball is in your court.NUTMEG::MCKIEBSat Feb 28 1987 14:5010
    It depends on what you want to happen to the person who sent you
    the abusive mail.  If you just want the mail to stop I agree with
    224.1.  However if you really feel threatened you could also bring
    the mail to personnel.  This is certainly grounds for strong
    disciplinary actions (possibly dismissal from DEC).  The person
    who sent you the mail has to crazy to have put themselves i nsuch
    a position....
    
    Brian
224.3Just delete the stuff before reading it...TORA::GKLEINBERGERmisery IS optionalSat Feb 28 1987 22:1614
    Mike,
    
    	I would also possibly ignore it..... use the Delete Key even
    before reading it....  I don't advocate attempting to get anyone
    *fired*, no matter what happens.... (unless its an outright breach
    of security)... this person sending you the mail might have a family
    to support, etc... can you live with them going on welfare over
    something you did???  I surely couldn't...  Whenever I get mail
    from someone I don't want to get mail from, I just delete it, even
    before reading it...
    
    My 3 cents worth...
    
    GLK
224.4You have the right to remain abusive?CSSE::CICCOLINIMon Mar 02 1987 11:2417
    "Having a family to support" and all that other stuff is something
    people have to think about for themselves.  The burden for sending
    abusive mail is on the SENDER and I don't think a recipient should
    put up with continued abuse just because seeking relief could cause the
    sender to "go on welfare".  C'mon!  Who has the "right" in this
    situation?  Does the sender's right to continue abusing someone
    override the recipient's right to peace even if you want to introduce
    the 'blackmail' aspect as in "if you report my obnoxious behavior
    you'll get me fired and then it'll be on YOUR head"?
    
    I do advocate a warning in the interest of fairness, since the
    consequences can indeed be devastating, but that's it.  After a
    fair warning, people HAVE to be responsible for themselves and their 
    actions.  Personally, I would hesitate to air anything that resulted
    in my getting abusive mail to the powers that be at DEC.  I'd go
    for a quiet and very firm personal approach... and then I'd slash their
    tires!  ;-D                                   
224.6Moderator redirecting this discussionVAXRT::CANNOYGo where your heart leads you.Mon Mar 02 1987 13:287
    I would like to see this discussion move from discussing *any*
    particular incident, to discussing the problem in general as it
    applies to DIGITAL employees.
                     
    I set .5 hidden as it was not pertinent to discussion of the issue.
    
    Tamzen, Moderator
224.7and dats de truffCEODEV::FAULKNERsquare circleMon Mar 02 1987 14:177
    My advice is.
    
    forward the mail back to the person
    tell person you are deleting the mail before you read it.
    tell them to please stop as you have work to do and it does not
    help your stress level to continually receive harrassing mail.
    
224.8there must be a problem/reason???PICA::DROWNSthis has been a recordingMon Mar 02 1987 14:487
    
    I would guess you know this person? One of you is having a problem
    with the other...why don't you solve the problem?
    
    bd
    
    
224.9Anonymous: Speaking from experienceDSSDEV::BURROWSJim BurrowsMon Mar 02 1987 15:5029
    I am posting this for a noter who wishes to remain anonymous.
    
    *********************************************************************
    
    Having been on the receiving end of a harassment charge which was the
    result of a 3 word mail message, which I thought was friendly and very
    innocuous, I'd like to see people try to handle these differences first 
    on a one to one level without involving management or personnel.

    I got a call out of the blue from personnel, which told me that a 
    charge had been filed. To say that I was flabbergasted is an 
    understatement. I couldn't see how what I sent could be considered
    harassment, but since it was, I had *NO* defense. There is absolutely
    nothing you can do, once a harassment charge has been filed. You are 
    not allowed to confront your accuser, no explanation is accepted by 
    personnel. You are placed on immediate 30 day warning and if there is
    any contact between you and your accuser, you will be fired immediately.

    If I had received MAIL first telling me that what I had sent was 
    offensive to the recipient, I would have apologized and had nothing 
    more to do with the person. I'd like everyone to at least have this 
    chance.

    Now, if this request has already been made and the abuse is still 
    continuing, then obviously higher levels of management need to be 
    brought into the affair. I guess each person has to judge what is
    abusive MAIL and whether to simply ignore it and immediately delete
    anything further, or whether to push back. We all have different levels 
    of tolerance.
224.10Unreal.ZEPPO::MAHLERInhuman Decorum in Human RelationsMon Mar 02 1987 16:065
    I would like to thank the Anonymous Author of .9
    for his/her honesty.  It really does say alot about 
    about Personel and reaffirms my opinion about them.

224.11QUARK::LIONELFree advice is worth every centMon Mar 02 1987 16:089
    I too have had problems with messages which I thought were
    innocuous, and even helpful, that were taken as insulting by
    the recipient.  Thank goodness I never had Personnel get involved.
    
    I fully agree that one should try to work out these problems at
    the lowest possible level, starting with the two people involved
    by themselves.  In almost every case, that will be all that is
    necessary.  
    				Steve
224.12NOT AGAIN!!!!!!!!!!SSVAX::LAVOIEFri Mar 06 1987 16:1913
    
    HI MIKE! (I got your name right!)
    
    The best bet is to keep a copy in a special file and contact the
    person themselves then start up the ladder. As for the dingbat who
    sent it......well if I remember correctly in the back issues of
    the DTW there was an entire page devoted to what is and is not proper
    use for the system.
    
    Check with your system manager there may be a way to bar that specific
    account from sending mail to you!
    
    Sunshine
224.13ZEPPO::MAHLERInhuman Decorum in Human RelationsFri Mar 06 1987 17:497
    I can do that... [Don't estimate the power of "Guido - Nerd
    Extraordinaire], in fact I did it last night.

    Only wish I could do that with Ma Bell!

    Mark
224.14TURBO::NEWSHAMI'd rather be CampingMon Mar 09 1987 15:306
    	Mike, 
    		Refer them to the Policies and Procedures Book. Section
    6.03...
    
    
    	Red