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Conference quark::human_relations-v1

Title:What's all this fuss about 'sax and violins'?
Notice:Archived V1 - Current conference is QUARK::HUMAN_RELATIONS
Moderator:ELESYS::JASNIEWSKI
Created:Fri May 09 1986
Last Modified:Wed Jun 26 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:1327
Total number of notes:28298

77.0. "HUMAN_RELATIONS lives!" by QUARK::LIONEL (Reality is frequently inaccurate) Tue Sep 23 1986 00:13

    As many of you are undoubtedly aware, a recent crisis had developed
    over the HUMAN_RELATIONS conference.  Corporate Personnel and upper
    management were told of a specific complaint about this conference,
    and they investigated.  What we found was that some of the
    administrative people firmly believed that HUMAN_RELATIONS was simply
    SEXCETERA opened under a new name, with the same "filth and perversion"
    that (in their view) filled the older file.  Given this perspective,
    it is no wonder that there were intentions to instantly shut down
    the conference.
    
    But, as you can see, this did not happen.  Your moderators, Jim
    Burrows in particular, convinced the right people that not only
    was HUMAN_RELATIONS specifically NOT just SEXCETERA reborn, but
    that it was a useful and worthwhile conference in its own right
    - one that deserved to continue.
    
    Your moderators quickly proposed a set of actions that are acceptable
    to management.  In short, these actions have been:

    	1.  Deletion of the one note that could provide sufficient
    	    ammunition to wipe out the conference, the one that
    	    was titled "Erections".
    
    	2.  Posting further and clearer rules about notes that involve
    	    personal insults, and stating explicitly the risks one takes
    	    by violating the rules.
    
        3.  The commitment to formulate new rules as necessary, to keep
    	    a close watch on the conference, and to help Personnel and
    	    management understand the issues so that we can prevent
    	    this kind of event from occurring again.

    I should point out that HUMAN_RELATIONS is hardly the only conference
    that is in danger - several other conferences seem to be composed
    almost completely of noters who exchange insults and threats.  We
    are trying to come up with the "ounce of prevention" that will
    allow the worthwhile conferences to live.
    
    But, nothing is free, and we will have to pay for the continued
    life of HUMAN_RELATIONS.  While the moderators believe that we have
    eliminated notes that are offensive in terms of sexual references,
    there remain MANY that could pose even deeper problems.  These are
    the notes that make negative comments about identifiable individuals.
    
    For example, there are notes of the form "I divorced my husband
    because he beat me", or "My parents are alcoholics".  These statements
    may indeed be true, but if the people being referred to ever learned
    that such comments were allowed to remain on a Digital system, the
    corporation would be under great risk.
    
    I'm of the opinion that many noters write notes in much the same
    way as they would talk to someone at a party.  What they don't
    realize is that notes are "forever" - unless someone explicitly
    deletes a note, it can be read weeks, months and even years later.
    The note you wrote in 1986 about someone who "could never read this
    note" may come back to haunt you in 1988.
    
    I hate to say this, I really do, because I know that many of us
    feel that we are talking only to select friends.  But it just
    ain't so - tens of thousands of Digital employees could read these
    notes, and I'm sure at least a thousand regularly do so.  I know
    the reading activity has picked up in the past few weeks.
    
    So what I have to say is this - don't write anything here that you'd
    not want everybody to read (and I mean EVERYBODY).  Please do try
    to remain open, but do also be careful.  This means that it will
    be a lot harder to talk about certain subjects, because you won't
    be able to tell us about your motivations.  But do try anyway. 
    It's good for you, and it's good for us.
    
    The conference is safe for now.  But we have a problem - there are
    many notes that contain negative comments of the form I described
    above.  What do we do about them?
    
    One possibility is to "reset" the conference - start a new one,
    with new rules and strict enforcement thereof, and then delete the
    old one.  I am EXTREMELY reluctant to do that, because there is
    SO much good information in this conference already.  Another
    possibility is to go through and hide or delete all the problem
    notes.  We'd be left with a lot of holes - especially in the note
    on divorce.
    
    My purpose in opening this topic is twofold.  First is to tell you
    that the immediate crisis is over, the conference is safe, and that
    you don't have to worry about notes you wrote (unless you already
    have been told to worry!)  Second is to solicit suggestions for
    how to make the existing file less of a risk to Digital.
    
    What I am NOT going to do is to tell anyone who lodged the complaint
    nor over what note it was.  That is none of your business.  I do
    hope that you are all responsible adults and will cooperate with
    us in keeping HUMAN_RELATIONS alive.
    						Steve
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77.2I try to stick to this guidelineATFAB::REDDENsure 'nuf 2B uncertainTue Sep 23 1986 08:589
    I don't know if it would be a good rule, but I feel safer if I only
    write in the first person.  Writing in the second person comes out
    sometimes, but it is talking to a universal *you*.  I try not to
    write in the third person.  It has been my experience that I could
    take whatever I wanted to communicate and reframe it into the first
    person.  The only part about first person that bothers me is read
    what I wrote and discover that every sentence begins with "I".
    
    							bob
77.3Anonymous notesSUPER::MATTHEWSDon't panicTue Sep 23 1986 09:067
    How about a good system for entering anonymous notes (besides asking
    the moderators to post them; that's an unfair burden on them)? It
    would make it easier to avoid references to identifiable people.
    
    It would also be subject to abuse, but it's probably worth considering.
    
    					Val
77.4Harrassment, libel, or slander?SUPER::MATTHEWSDon't panicTue Sep 23 1986 09:1211
    Re 1.4 ("Harassment"): I hate to pick nits, but I fail to see how
    any one note constitutes harassment. There's a word for making
    disparaging comments in public, and that's "slander" or "libel" depending
    on whether you treat notes as spoken or written. 
    
    I'm no legal expert, but I thought harassment had to have an element
    of repetition, and possibly unavoidability (i. e. forcing someone
    to read the comments posted about them). I hope nobody's already
    been charged with the wrong crime.
    
    					Val
77.5THANKS TO THE MODERATORSJETSAM::HANAUERMike...Bicycle~to~Ice~CreamTue Sep 23 1986 10:0713
Personally, I was disappointed that a note was deleted, but I am most 
thankful that the conference and its overall tone has been saved.

And in the real world, that is what's really important.

I wish to thank our moderators (Jim, Tamzen, and Steve) for all their 
work on the part of us all.

I feel that they truely negotiated, it was not a hollow compromise.

I, for one, can live with this compromise.

	THANKS,	Mike
77.7QUARK::LIONELReality is frequently inaccurateTue Sep 23 1986 11:4524
    I have not singled out any of the current notes as problems,
    but we ARE becoming aware of what management might think of as
    a problem.  In fact, I will go as far as to say that no note
    currently in this file is specifically viewed as objectionable
    by Personnel.  I don't even think they've read note 25.  But
    the risk IS there, and this note is to discuss it.
    
    The tricky point is this - the only thing that really matters is
    if a person believes that a note is insulting to them - not what
    the author thinks or anyone else.

    My personal preference would be to leave everything where it is,
    and hope for the best.  I know a lot of emotions went into the notes
    written by myself, Suzanne, and many others - emotions we have
    a hard time believing could be troublesome.  I hope we can have
    a straightforward and honest discussion of the issues involved.
    
    I'm afraid - afraid that everyone believes that HUMAN_RELATIONS
    is no longer useful to them.  Afraid that in our attempts to
    satisfy management, that we've killed the conference.  I can't believe
    some of the mail I received this morning about this issue - and
    I'm quite depressed about it.
    
    					Steve
77.8Restricted Access?HOMBRE::CONLIFFETue Sep 23 1986 12:1111
Would making this a members-only conference help? That is, by (in some
manner) restricting the access to the material, would we be seen as 
less of a risk?

Not that I'm suggesting any form of membership criteria (Steve, JimB and
Tamzen meeting in closed session to approve or disapprove membership
requests sounds a little silly to me) other than a request to the
moderator. 

Any thoughts?
	Nigel
77.9VAXRT::CANNOYThe more you love, the more you can.Tue Sep 23 1986 12:2131
    I don't see the usefulness of this file diminishing. I think everyone
    needs to be aware of the potential (and currently only potential)
    problems that could (not will) arise.
    
    This is a new medium. It's going to take a while before all the
    areas it affects are satisfied with what's going on. But, everybody
    shouldn't panic. Individual problems will be dealt with as individual
    problems. I know _I_ tend to forget that this file isn't just a bunch
    of friends sitting around and talking out their troubles. It's
    accessible by 50,000 people (?). That's a lot of differing lifestyles,
    philosophies, and cultures. These all have to be taken into account
    as well as the good of Digital as a corporation.
    
    That means that Security, Personnel, Legal and other areas of Digital
    will all have their own viewpoint on what we can and can't do with this
    wonderful NOTES utility. I think the communications that have gone on
    have been great, both in this file and outside of it. We were listened
    to and solved our own problems to the satisfaction of all involved.
    That's a great step forward. Most of us remember what happened the last
    time we tried to talk about how people interact with people. We're
    getting it right. 
    
    We may need to change things to keep our noses clean. That hasn't
    been decided yet, but the moderators of this file and other files
    are discussing this very issue. And we'll keep talking about things
    until we reach a consensus that satisfies us and Digital.
    
    So, stay cool, keep calm and know where your towel is ;-).
    
    Tamzen
                     
77.10Open to all!QUARK::LIONELReality is frequently inaccurateTue Sep 23 1986 13:005
    Re .8:
    
    The day HUMAN_RELATIONS becomes a members-only conference is the
    day it truly dies.  
					Steve
77.11Restricting the conference would gain nothingDSSDEV::BURROWSJim BurrowsTue Sep 23 1986 14:3347
        Members only won't work, Nigel. Suppose I wasn't a member of
        this conference, but you were, and you were to write a note here
        about how terrible it is that I beat my wife. The fact that only
        100-200 known individuals could directly see that (and
        potentially pass it around to others) wouldn't affect by one
        iota the fact that I could go to personnel and complain that you
        were harassing me. 
        
        As an aside, I'm under the impression that in the US legal
        system in order for something to be harassment, there person A
        has to offend person B, be told it is offensive, and do it
        again. At DEC, as I understand it, if person A writes someting
        negative or insulting about person B, and B goes to Personnel
        and complains, Personnel (with very little judgement as to
        whether it is suffuciently offensive to be classified as
        harassment) officially orders person A to cease and desist and
        puts them on a probation in which a second offense is grounds
        for termination. Doing it again thus is legal grounds for
        harassment and grounds for DEC to let you go. (I assume the
        reason that Personnel doesn't have a lot of lee-way in judging
        how offensive something is is that they can't afford to say it
        isn't, do nothing and then have a case go to court and have the
        court decide it is.)
        
        In short, you really mustn't talk about my beating my wife in
        public and in print. Remember that in many ways writing a note
        is like writing a letter to the editor, or perhaps like speaking
        in a public forum that is being recorded and which is watched by
        everyone. Everyone in this context is any one who works for DEC
        or who might: all of our current bosses, the guy that interviews
        you for your next job, currently minor children, grey-haired
        grandmothers who might decide to be part-time secretaries,
        anybody who isn't dead yet. 
        
        Disclaimers:
        
        	1) I am not a lawyer and am not attempting to practice
        	   law or to give legal advice.
        	2) I am not a manager at DEC and my understanding of
        	   policy may not be totally accurate.
        	3) I don't really beat my wife, nor expect Nigel to
             	   accuse me of it, although I wouldn't put it past
        	   him to grin wickedly and asked me if I'd stopped
        	   beating my wife yet, probably in the lunch line.
        	4) I do work for DEC and am not dead yet.
        
        JimB.
77.12SMLONE::RYANNote well!Tue Sep 23 1986 15:1113
	To the moderators:

	I'm not going to ask who lodged the complaint or what note it
	was over, but feel free to say this is none of my business
	anyway: Did whoever lodged the complaint take the proper steps
	in making their complaint? Did they first contact the author
	of the note in question, then failing to reach a satisfactory
	agreement contact the moderators, then still failing to have
	their complaint dealt with satisfactorily escalate their
	complaint to personnel? Did they ever examine note 1 for the
	conference "rules"?
	
	Mike
77.13My 2 cents worth...HERMES::CLOUDSon of VAX...coming soon...Tue Sep 23 1986 16:0722
    re: .7
    
        Personally, I would hate to see H_R bite the dust.  I feel as
    though I have learned quite a bit of valuable information in how
    to deal with the various day to day problems that plague us all
    at one time or another.  I'm not married, haven't been divorced,
    and I haven't experienced 40% of this conferences topics, but all
    these topics and replies will serve as a future reference (guide,
    if you will) to my life and trials.
    
        I will do whatever it takes (in my own humble way) to maintain
    the integrity of this conference and hope that others will do so
    also.  I'm sure we are all adults and that we won't let our passions
    cloud (no pun intended) our thoughts.  Although, at times this does
    happen, and I hope that Personnel, the Net Policia, and other powers
    that be will see this and forgive us if we get carried away at times.
    
    		LONG LIVE HUMAN_RELATIONS!!
    
    
    						Phil
77.14Big Brother Isn't WatchingQUARK::LIONELReality is frequently inaccurateTue Sep 23 1986 18:0533
    This is only my belief, but... I am fairly certain that Personnel,
    management, etc. has no intention to "monitor" HUMAN_RELATIONS.
    In fact, they seem to be going out of their way not to read it
    at all.  The only way I believe they will get involved again is
    if there is another incident.  THAT is what we (your moderators)
    are seeking to prevent, and we are looking for suggestions as to
    how to do that.
    
    Many, many notes have been written in this conference which contain
    much emotion, my own included.  This is good, and I don't want to
    see it stop.  I do feel, however, that we have an obligation to
    reduce the risks enough so that we feel comfortable that no further
    incidents will occur.  Perhaps posting the rules, with consequences
    laid out, will be enough - if someone breaks the rules and
    causes a problem, it will be THEIR problem, not the file's.  That
    concept appears to satisfy Personnel, at least the one contact I
    have spoken with.
    
    Too many people have written to me, upset that the "net police"
    will be reading everything they write in this conference.  I don't
    believe this to be true, but that shouldn't matter in the sense
    that you should try not to put in notes that could cause problems
    later.
    
    I'm really getting worn out by this whole mess - there have been
    times today where I regret ever taking over H_R - the grief I am
    getting just doesn't seem worth it.  But then I realize that
    most of you care about the conference as much as I do, and realize
    that life is full of compromises (and negotiations!).  It is our
    jobs to do what we can to keep H_R going without getting stomped
    on again.  H_R has done enough for me that I'm willing to go on
    fighting.
    					Steve
77.15We're only human, yet our notes must be perfect.JUNIPR::DMCLUREVaxnote your way to ubiquityTue Sep 23 1986 19:1421
re: -1,

	Yes, it would seem that a great deal of the actual "harrassment"
    occurs AFTER the complaint is lodged with Personnel, and results in
    endless headaches for both the moderators, management, and all of the
    rest of us who end-up having to bend over backwards to avoid "offending"
    the noting community at large.

	If this conference were to be made members only, and the process of
    applying for membership was somehow automated so as to relieve Steve (or
    the next guy when Steve finally pulls his hair out and quits as moderator)
    from having to spend all day updating the memeber list, then maybe rules
    could actually be enforced such that when someone breaks them, they get
    the boot from the member list (or at least get grounded temporarily).

	I really don't see what would be such a bad idea about a members list.
    It is, after all, one of the many features of Vaxnotes which are currently
    enjoying use in other conferences.  Besides, I'm not a member of anything,
    and I feel like joining something.

								-davo
77.16NCCSB::ACKERMANEnd-of-the-Rainbow_SeekerThu Sep 25 1986 12:359
    If the concept of posting rules, consequences for breaking rules,
    etc., seems to satisfy Personnel, let's go with it.  There are rules
    we deal with everyday, what's a few more?  Especially if it's for
    the good of all and the preservation of the conference...  Seems
    like a small price to me.
    
    Thank you, moderators.  Seems so inadequate just to say thank you...
    Billie