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Conference pcbuoa::server_works

Title:Server_works
Moderator:PCBUOA::IS_SYSTEM
Created:Fri Jun 30 1995
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:291
Total number of notes:1063

274.0. "Help reqd - NT 4 installation" by CHEFS::HARVEY (Baldly going into the unknown...) Wed May 14 1997 07:17

       I need help with an install please.....
  
       System is a Celebris 6200 running NT4 + SP2. I've followed all the 
       input I could find re: install procedures and loaded ManageWorks, 
       ServerWorks off the 2.2 (?) CD release. Things appeared to be 
       relatively ok and I proceded with clearVISN installation too.
  
       Nice, my IP auto-discovered map links with the hubs and invokes 
       MultiChassis Manager all by itself. However, as I began to explore some 
       of the options and features in preparation to teach the customer I 
       found not everything was working.....
  
       Some errors I noted upon boot is :-
  
       SNMPOMM is unable to communicate with Event Despatcher
  
       SWMgr Config Detector
       -> Connection to Eventd failed
  
       SNMP Event Viewer/Logger
       -> Unable to register with Event Dispatcher
       -> Viewer/Logger Exiting
  
       When I looked to strat SNMP Trap Service
       -> Could not start the SNMP Trap Service on \Netsysmanager (my host)
       -> Error 2140: An internal Windows NT error occured
  
       When starting the Event Logger process appears to start - an icon 
       appears on he bottm screen toolbar at least. However, it doesn't expand 
       when clicked - Should it ?
  
       Am/have I missed something ? ANY advice welcome.
  
       Thanks
  
       Rog
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274.1in addition...CHEFS::HARVEYBaldly going into the unknown...Wed May 14 1997 13:528
       As I have installed ManageWorks, ServerWorks and clearVISN s/w, should 
       I re-execute the Service Pack 2 to ensure the SNMP components are the 
       right versions etc.??
  
       How can I track down whether the Event Despatcher is functioning 
       correctly ? Is it possible to deinstall/reinstall it alone ?
  
       Rog (trying to get to grips with NT the HARD way !)
274.2and another....CHEFS::HARVEYBaldly going into the unknown...Wed May 14 1997 14:115
  
       Does it matter that I'm running NT 4 Workstation ? Or should I upgrade 
       to NT 4 Server ?
  
       Rog
274.3Couple answers please?PCBUOA::WHITECParrot_TrooperWed May 14 1997 14:5910
    
    couple of questions......  
    
    o did you load the SNMP Service ?   It does not automatically load
      with Windows NT, Nor manageworks/serverWORKS
    
    o Have you been to the akin40.ako.dec.com web site to view the
      known problems and workarounds in the Digital Serverworks hotlink?
    
    Chet
274.4SNMP loaded....CHEFS::HARVEYBaldly going into the unknown...Thu May 15 1997 14:4716
       Chet
  
       I've set the SNMP in the Control Panel/Services to be Automatic Startup 
       and also Manual at one time (as advised somewhere in the docs I think).
  
       Am I correct in thinking there is an SNMP agent for the NT system 
       itself and another instance in ManageWorks/ServerWorks and clearVISN ?
  
       It's just that I tried a "net stop snmp" in the MSDOS CLI and noticed 
       that MiultiChassis Manager continued to do its stuff !
  
       I haven'#t seen the web site I'll take a peek.
  
       Thanks.
  
       Rog (confused but learning a lot)
274.5Notes in 232,225,223(?)CHEFS::HARVEYBaldly going into the unknown...Thu May 15 1997 15:039
       I noticed great similarities with my problems within these note entries 
       and am wondering if they're solved by the SW* files patch ?
  
       Is it worth me pulling the patch to try it ? My system doesn't have any 
       of the SW* files - it is NT4 Workstation and not a server.....
  
       Just a thought.
  
       Rog
274.6Some suggestions...ALFSS2::OLSEN_GReal Men Go Wireless!Fri May 16 1997 11:2327
    Rog,
    
    I'm the one who entered two of the notes you referenced.
    
    Here are my suggestions/questions.
    
    1. The errors with the event dispatcher mean it isnt' running. It needs
    to run or the other stuff won't work. I don't know what causes it not
    to start - I've seen that before and remove/reinstalled and it cleared
    up.  Maybe Chet has some ideas?
    
    2. I'd get the patches and apply them.
    
    3. Do you get any snmp errors on boot? Other errors?  Errors in the
    event log? There should be an Informational event saying the SNMP
    service started and of course it should be listed in the Services list
    as Started.
    
    4. NT server/workstation is irrelevant. I have Manageworks/Serverworks
    installed and running on a Celebris GL 6200 that has NT 4.0 Workstation
    and it is just fine.  The thing I don't have is the ClearVisn junk. Try
    removing ClearVisn and Manageworks/Serverworks and reinstall just
    Manageworks/serverworks and see if Serverworks works ;-). Get it all
    working properly then add ClearVisn and see what happens. Might be a
    ClearVisn problem.
    
    Gary Olsen
274.7Might be you have the ClearVISN SNMP Trap support runningSUTRA::16.192.160.136::BatsSpeeding, speeding, I'm always speedingTue May 20 1997 05:4713

	Remember that ClearVISn also has SNMP trap receive support when using the
	router part. You can't do that if you want to use at the same time the
	ServerWorks SNMP trap receiving modules.
	I don't know exactly anymore which modules of ClearVISN these were, 
	but make sure basically that none of their modules is running when 
	you activate ServerWorks.
	
	A similar situation exists if you have and NetView or HP OpenView and
	ServerWorks on the same system.

	Pjotrr