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Conference pcbuoa::server_works

Title:Server_works
Moderator:PCBUOA::IS_SYSTEM
Created:Fri Jun 30 1995
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:291
Total number of notes:1063

199.0. "Field test for Serverworks V3" by GIDDAY::MCKENNA () Mon Jan 27 1997 20:53

    Is there an internal field test of Serverworks/manageworks v3 ?
    
    Will there be one ?
    
    I heard a rumour via the openVMS management station that a 32bit SSB
    version would be released in march. 
    
    If there is one can I have a pointer to it ?
    
    Regards
    
    Colette
    Technical Support
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199.1How about a kit and a mail addressPCBUOA::TAGARIELLOBMon Feb 03 1997 19:4711
	We are examining the possiblity of an internal field test.
	Problems lie in that we have moved groups, and as such have
	no QAR system.  What we would like to do is simply offer the
	bits, and have an exchange mail address (digital1 you know)
	and we can enter them in our ACCESS QAR DB manually.

	Would this be sufficient?

	Bernardo Tagariello
	ServerWORKS Manager V3.0
	(If no one answers, I'll assume yes).
199.2TARKIN::LINBill LinMon Feb 03 1997 20:1416
    re: .1 by PCBUOA::TAGARIELLOB
    
    >> What we would like to do is simply offer the bits, and have an
    >> exchange mail address (digital1 you know) and we can enter them in our
    >> ACCESS QAR DB manually.
    
    Hi Bernardo,
    
    If you're new to AKO, WELCOME!
    
    I think for your QAR "in-box" you need something more reliable than
    Exchange.  <grins>
    
    Cheers,
    
    /Bill (in a devilish mood)
199.3Great idea, this fieldtest thing! ;^)PCBUOA::WHITECParrot_TrooperWed Feb 05 1997 12:5014
    Bernie,
    
    Let's chat about this, I believe we would get a big ROI if we
    internally fieldtest in the right areas....ie: Support Centers who
    deliver front-line support.  These should be done first, then backup
    support next, then Engineering Support etc.
    
    I believe the field support organization has a tool called PTT?  Am
    I right here...hello field.  It could potentially be implimented and
    maybe even upload to our database...
    
    Anyhow, lets talk.
    
    chet 
199.4V3 FT and FCS Schedule?TKTVFS::NAKAMURA_TAT.Nakamura Ogikubo 17F MCS/PSITue Feb 25 1997 04:0711
How do you do, all,

>	We are examining the possiblity of an internal field test.

	Is field test completed?

	Please tell me ServerWORKS V3 FT and FCS schedule.


Takayuki Nakamura/PSI/CSC/MCS Japan.