| Title: | DEC RdbExpert for OpenVMS |
| Notice: | RdbExpert V2.1A is now available - See note 2.4 |
| Moderator: | OOTOOL::CRAIG |
| Created: | Fri Jul 10 1992 |
| Last Modified: | Tue Jun 03 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 755 |
| Total number of notes: | 2761 |
Hi, An Oracle consultant is at a customer site and trying to set up Oracle Expert 1.2.0. I told him about the 1.3.5 OEM release and he will try to download and install from the web. In the meantime he has the following problem: Activates Oracle Expert Create a new session - hangs for a minute then gets error: Error in operations: selecting 'initial_design' rule XP-7121 - the rule owner not found I found a section in the getting started book called "Handling Oracle Expert for Rdb Errors" and was going to have him look in sys$help:rdbx_msg.doc for the error but he is running Digital UNIX. I see no reference to a help file on unix. I tried looking on some systems here hoping the error might be the same on either platform but could not find the file anywhere. Thanks, Diane
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 741.1 | OOTOOL::GUAY | Oracle Expert, 1-2499 | Thu Apr 17 1997 10:32 | 20 | |
Hi Diane, My guess would be that some kind of a problem occurred either during the creation of the repository, or during the initial start of the product, when the base rules are initially loaded into the repository. Do you know if the customer has been using this repository with other tuning sessions, or is it new? If it is new, the solution would be to run xpodr.sql, then rerun xpocr.sql on the repository. This should clear the problem. If it is an existing repository, and there are other tuning sessions that have been created and are working correctly, then I suspect we have a previously unreported bug involved. thanks, todd | |||||
| 741.2 | Thanks | BROKE::BITHER | Tue Apr 22 1997 09:48 | 9 | |
Hi Todd, Thanks for your response. I left the customer voicemail giving them this solution on Apr 17, left 2 more vm's asking if it worked and got no response so I'm going to assume it worked ok or something else worked. They had mentioned they were also going to try and install oem 1.3.5. I didn't want to leave you hanging. Thanks, Diane | |||||
| 741.3 | OOTOOL::GUAY | Oracle Expert, 1-2499 | Wed Apr 23 1997 17:22 | 4 | |
Thanks, send me mail if they get back to you and there is still a problem. | |||||