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Conference 7.286::vxt

Title:VXT 2000 X Windows Terminal
Notice:** Customer problems: use IPMT please **
Moderator:HANNAH::CBOUDREAU
Created:Wed Mar 21 1990
Last Modified:Fri May 23 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:2041
Total number of notes:7910

2032.0. "?06 hlt inst PC=2004026a PSL=00df0000" by COMICS::SUMNERC (OpenVMS Counter Intelligence) Wed Feb 12 1997 07:04

    Hi, 
    
    I have a customer with a strange VXT issue.
    
    They get some of their VXT 2000's crashing with:
    ?06 hlt inst PC=2004026a PSL=00df0000
    
    This is their confirguration:
    
                       SYCPV3  SYCPV4          SYCPV1  SYCPV2
                       [VXT A] [VXT B]         [VXT C] [VXT D]
                          |     |                 |      |           
            --------+-----+-----+-----------------+------+-----+--------------
                    |                                          |
                +---+---+                                  +---+---+      
                |4000VLC|                                  |4000VL |
                |SYCPM4 |                                  |SYCPM3 |
                |       |                                  |       |
                +---+---+                                  +---+---+
                    |                                          |
                [Pizzabox]                                 [Pizzabox]
                [RZ25    ]                                 [RZ25    ]
    
    
    
    All VXT's crash from time to time, regardless of where they boot from.
    They all have arounf 10Mb.
    
    We set the halt falg to 3, but all we get out is:
    ?06 hlt inst PC=2004026a PSL=00df0000
    
    We don't get exception messages.
    
    Has anyone got any idea what's going on here, before I IPMT this one ?
    
    
    Thanks in advance for any help/tips.
    
    Chris Sumner
    Server Management Support, UK . 7833 3667
T.RTitleUserPersonal
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2032.1versionZUR01::JAUNINwww2000: click and dispairWed Feb 12 1997 08:5510

You didn't mention what version of the VXT Software customer has. If he doesn't
have at least V2.1 let him upgrade.

If he has 2.1 you have to escalate. First of all this conf doesn't get a high
attention anymore and to get patch releases (2.1a,b,c...) you have to open an
IPMT.

andre
2032.2thanksCOMICS::SUMNERCOpenVMS Counter IntelligenceWed Feb 12 1997 10:133
    Hi Andre,
    
    We'll log an IPMT then as he's running V2.1g