T.R | Title | User | Personal Name | Date | Lines |
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2.1 | General Information | UPNRTH::BRIERLEY | To see what few have seen ... | Mon Oct 10 1988 17:49 | 12 |
| If you are new to NOTES please read note #5 and the associated
replies. Note #5 provides a simple overview for using notes and is
intened for you to ask questions about NOTES.
For the benefit of our overseas members, try to avoid the use of
English contractions such as: it's, isn't, aren't, don't, that's,
and the like. Spelling the words out will make the conference more
enjoyable for all.
Please bear in mind that all notes files constitute corporate
documents. While this is an employee interest conference, what you
say in it is a matter of public record.
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2.2 | Speaking Badly of Others | UPNRTH::BRIERLEY | To see what few have seen ... | Mon Oct 10 1988 17:50 | 24 |
| When discussing different approaches to a problem or issue, please
be careful to confine your discussion to the issues and not the
person. Although you may disagree vehemently with another person's
viewpoint, courteous responses are expected.
Suppose that someone makes an argument which you feel is wrong.
You could respond in any one of the following manners:
"You would have to be out of your mind to believe that!"
"That argument is stupid."
"That argument is wrong."
"I disagree with that completely."
The first two responses are unacceptable. There is no reason to
criticize the person or to ridicule the argument. Merely stating
that it is wrong or that you do not believe it, and explaining why,
should be sufficient. It is, of course, more politic to say that
you disagree, but it *is* acceptable to say that an argument or
statement is wrong, provided you explain your reasoning.
Even the most innocuous conference may occasionally have a
"flaming" or offensive note posted. The moderators of this
conference reserve the right to return any offensive or
inappropriate note to the author.
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2.3 | Matters of Law | UPNRTH::BRIERLEY | To see what few have seen ... | Mon Oct 10 1988 17:50 | 24 |
| Libel and Slander
I do not expect that this will be a problem, after all we are all
mature adults. However, just a few rules of thumb. Do not make
blanket statements about an individual, organization, or business
establishment. For example if you wish to caution other noters
about patronizing a specific outfit, do not make statements like,
"This place will rip you off," or "That guy is a crook."
Statements like that can land us all in court. It is acceptable to
relate your experiences and feelings. You can truthfully, and
legally, explain what happened to you in the course of a specific
business transaction such as, "I purchased 'X' and it was
defective, and it took however many weeks to have it replaced, and
then the replacement was also bad." This can then be followed by
recommendations of what you would have done differently.
Illegal Activities
At no time should you advocate anything that is illegal. It can be
quite hard to determine what constitutes a crime, given that DEC
and this conference's membership circle the globe. The best
guideline is to not discuss things that are illegal in the area
where you live or work, and to avoid speaking about things that
are illegal in a large part of the world.
|
2.4 | Interfering with Work | UPNRTH::BRIERLEY | To see what few have seen ... | Mon Oct 10 1988 17:50 | 12 |
| It is very important that employee activity noting not interfere
with the work of the corporation. There are, however, many ways to
avoid this. In some parts of the company, activities not directly
related to your job must only be engaged in during off-hours. In
other parts this issue is handled by individual judgment or by
mechanisms such as limiting the number of notes servers that can
run during working hours.
The host network node for this conference does not have any
restrictions on its servers. However, please do not leave the
conference open when you are not reading it. Close it and reopen
it later.
|
2.5 | Inappropriate Language | UPNRTH::BRIERLEY | To see what few have seen ... | Mon Oct 10 1988 17:50 | 15 |
| Please avoid the use of "cuss-words", "four-letter words" and the
like. Additionally, ordinary words can become "fighting words"
when used improperly. For instance there is nothing obscene (in
English, at least) in calling someone a bird brain. However, it
might get you punched in the nose. Provocative language of any
sort is inappropriate.
IMPORTANT LEGAL NOTE: "Fighting words" is a legal concept in the
United States, and there have been Supreme Court rulings on their
use. The phrase is not intended to cover all statements which you
might find offensive, but rather those which basically communicate
nothing but aggressive or negative emotional content. They include
but are not limited to "cuss words". In other words, watch what
you say and how you say it or could find yourself, and Digital, in
court.
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2.6 | Length of Notes | UPNRTH::BRIERLEY | To see what few have seen ... | Mon Oct 10 1988 17:51 | 20 |
| It seems that on many philosophical topics people tend to "run off
at the keyboard". There are a few problems with overly long notes:
- You will frequently lose your audience.
- Many of our participants are overseas. The network can be real
slow at times and long winded notes can have an impact on network
traffic levels and performance.
- And, the moderators have to read everything in the conference.
Please have mercy on us.
We encourage you to try to abide by the following guidelines:
- Limit each note to 100 lines. That is a lot of text, nearly two
pages single spaced.
- Limit each note or reply to a single subject. If someone says
several things that inspire you to respond, break them into
seperate replies if they are going to be of any real length.
|
2.7 | Use of Topics | UPNRTH::BRIERLEY | To see what few have seen ... | Mon Oct 10 1988 17:51 | 17 |
| Users are encouraged to open new topics when they wish to discuss
a new subject. Use different topics (.0 base notes) for different
thoughts, ideas, and discussions. This allows subsequent readers
to follow each chain of thought. It also makes historical research
easier. When you give separate topics to separate thoughts, it
tends to encourage appropriate responses. When several are run
together into one note, it makes it hard to cross refernce the
note and assign proper keywords. Please check the conference
directory note or use the DIR/TITLE="topic" and DIR/KEYWORD="text"
commands, to be sure there is not already an active note on your
topic.
Try to make your titles, both for topics and for replies, as
descriptive as possible for the subject of your note. Also, please
assign keywords to your notes and replies with the ADD KEYWORD
command. Both of these suggestions will greatly aid historical
research, and reduce duplicate note topics.
|
2.8 | Handling Complaints | UPNRTH::BRIERLEY | To see what few have seen ... | Mon Oct 10 1988 17:51 | 29 |
| No matter how well-intentioned we are, being human, we can expect
to write notes here which unintentionally offend others or break
one of the conference rules. When this happens, we need to handle
it expeditiously and with sensitivity. The following procedures
are intended to enable us to deal with the problems as quickly and
with as little fuss as possible. PLEASE follow them if there are
problems.
If any person finds a note in this file objectionable, they
have the right to contact the author of the note and/or the
moderator and request that action be taken.
Members of this file are obliged to immediately hide a note
when they receive a complaint about its content, if requested
by the complainer. (This is done by using the SET NOTE/HIDDEN
command.) The moderators may, at their discretion, choose to
hide or remove a note or reply. Once the note is hidden, the
author and the objecting party should negotiate a resolution
of the problem created by the note. If necessary on of the
moderators will act as a facilitator in this process.
Possible resolutions might include one or more of the
following:
- deleting the note and re-posting it in an edited form
- deleting it all together
- posting a clarifying or explanatory note
- a simple explanation to the objecting party
- withdrawal of the complaint and "unhiding" the note
|
2.9 | Corporate Policy on Negative Comments in Notesfiles | CLOSET::COMPTON | Linda DTN381-0687 ZKO1-2/C21 | Tue Nov 06 1990 14:57 | 71 |
| To PET_BIRDS notesfiles readers and participants:
Below is the most current statement from the Digital Corporate Personnel
Policies manager, Ron Glover, on making negative comments about others
in the notesfiles. As with so much in the notesfiles, there is a subjective
element in deciding what could be construed as a negative comment. Please
take the time to read the guidelines from Ron Glover (many forwards and
the original distribution list have been deleted--it went to all group
level personnel managers as a start, then throughout Digital). The date
on this policy is October 1990. If either of us can be of help on this
question in our role as co-moderators of the notesfile, please contact
either of us.
Linda CLOSET::Compton and Dick AVIAN::Kirschbaum
Co-Moderators, PET_BIRDS
=============================================================================
Subj: Digital Policy on: Commenting on Businesses in Notes files
**DIGITAL INTERNAL USE ONLY **
----------------------------------------------------------------------
Message from Ron Glover Corporate Personnel OCT 1990
----------------------------------------------------------------------
Over the last several months Digital has been contacted by a number
of individuals and business entities that were angry about negative
comments made about them in our Notesfiles and Conferences. As the
Personnel Policy Manager for Digital I have been the recipient of
many of those notes. I thought I should take the time to post this
note to inform employees that it is not appropriate for them to make
negative comments or references about any person or business entity
in any of Digital's employee interest notesfile or conferences.
There are several reasons why we are establishing this rule. The
first has to do with fundamental fairness. It is simply not fair for
an employee to make a negative comment about a business when we
don't provide those businesses an opportunity to respond and defend
themselves. This is particularly true given the fact that we have no
way of determining whether the comment is honest, fair or accurate.
Clearly Digital has no intention, or desire, to open up its
notesfiles to third-party businesses so that they can engage in a
debate about whether they provide quality services. The only logical
solution then is to ask our employees to refrain from using the
Notesfiles to air grievances they have with individuals, vendors, or
organizations.
In addition to out concerns about fairness, we are concerned about
the potential damage that these kinds of comments may cause to
third-party businesses. In that regard, employees should understand
that they may be personally liable if the statements they make cause
harm to any person or business. Moreover, there is some possibility
Digital may be held liable for such comments as well. Stated more
simply, comments made in a Notesfile or conference are in no way
privileged or immune from claims of liable, slander or defamation.
We are asking all of the users of Notesfiles to exercise discretion
and judgement in the comments that they make in the system. We are
also asking moderators to go back and review the notesfiles they
moderate and to remove any notes that include derogatory references
to third-party businesses.
Please feel free to contact your moderator if you have any questions
on this subject.
Ron Glover
Corporate Personnel Policy Manager
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