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Conference 7.286::multia

Title:Multia
Moderator:ONTIME::SYSTEM
Created:Tue Oct 04 1994
Last Modified:Tue Jun 03 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:782
Total number of notes:3413

759.0. "S.W. update not completed before logging in...." by UTRTSC::FOLKER () Thu Feb 20 1997 04:19

Hello


Have somebody seen this problem?
I customer scheduled a S.W. update of several Intel Multia's (V3.2)
On monday morning the people turn on the screen and get the Multia logo
to login, after they logged in there is an update message and the
update then aktualy start. But it was suppost to start friday evening.
This not always happens, they have a workaround; don't logout or lock
the workstation.

Nothing in the Win NT event logger, and the update log-file doesn't 
show any problem either.

What can cause the need to be logged in, before an upgrade will complete
in one run ?


Perhaps you can imagine what happed on the customer-side when he scheduled
an upgrade of a total of 100 multia's in blocks of ten each time and all
of the upgrades took place on monday morning........poor network.


Thanks in advance

Peter Folker
Pathworks support 
The Netherlands
T.RTitleUserPersonal
Name
DateLines
759.1Software Update not working unless user is logged inGWEN::KAUFMANEngineering MGR Xterminals and MultiaMon Mar 03 1997 16:3510
	Thanks for reporting this problem.
We have reproduced this and will work on
a fix.  If you can, I would like you to
create an IPMT case so that we have formal
problem reporting and tracking.  This will
also help in sending the customer the new
patch kit with this problem resolved.

	Regards,
	Joel