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Conference nyoss1::market_investing

Title:Market Investing
Moderator:2155::michaud
Created:Thu Jan 23 1992
Last Modified:Thu Jun 05 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1060
Total number of notes:10477

702.0. "Fidelity Limiting # Stock Quote Calls" by HELIX::SPIELMAN (jerry dtn 297-4879) Mon Mar 21 1994 18:36

    Fidelity has now placed a call-in limit when using their automated
    telephone service for stock quotes. The rule as explained by them to me
    was: 
        You get 5 calls allowed per trade within the last 12 months.
        
    So one day I called in and am informed that I have a 20 call limit.
    Each call doesn't produce the updated warning. (I think it goes by 5's)
    
    That is now used up. They will not accept my call to a person for
    quotes either. The only thing they will do is let me talk to a trader
    when I tell them I want to "trade". I haven't exercised that yet.
    
    They do offer a telephone number (I hear its in UTAH) for which there
    is no charge, except for my usual Long Distance charges (- ie, I pay
    for my quotes).
    
    I complained but haven't heard back from them. If any of you are
    caught in the same bind, I suggest complaining. I can understand some
    limit. But
    
    a. it should have been published in writing
    b. it is too limiting to encourage trading
    
    As far as I know you can collect all the quotes you have the patience
    for in a call; they only count each telephone call.
    
    Can anyone comment on either this, or the situation at other discount
    brokers as far as trying to limit you if you call in and don't place
    trades ?
    
    Jerry
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702.1CPDW::ROSCHTue Mar 22 1994 08:501
    Or you can deal with Fidelity through a 3d party like Schwab.
702.2ZENDIA::FERGUSONRed XTue Mar 22 1994 09:249
I think there is a way to circumvent the quote limitation.  basically, make
like you're placing a trade.  it'll ask for the security and # of shares.
then, it'll tell you the latest quote and ask you to confirm.  do not confirm
it!  but, ya got your quote.


alternatively, switch to waterhouse.  the phone-in service has limited quotes,
like 100 or so per trade.  also, they have real people who can give quotes.
i haven't hit my limit there either.
702.3Limit was much higher . . . ASDG::MISTRYTue Mar 22 1994 09:3110
    
    
    When I got my literature from Fidelity after opening my Ultra Service
    Account, it did mention a limit on the number of quotes; however, the
    limit was 100 or 150 (I don't remember for sure) per trade.  This was
    large enough to not be of concern to me.  If they have reduced it to
    less than 50, I'll be closing my account pretty quickly.  
    
    Kaizad
    
702.4Applies to fund balances, too?KYOSS1::HANSONCommit a Random Act of KindnessTue Mar 22 1994 12:0511
    
    Do you think that this limitation applies also to fund balance
    quotations?
    
    I routinely call the 800-number to see what my funds are doing, but
    that's for funds that I already own.  Not sure if there's a difference.
    
    I'd be pretty bummed if they limited balance quotes, too.
    
    Bob
    
702.5Its slightly easier than suggestedHELIX::SPIELMANjerry dtn 297-4879Tue Apr 19 1994 19:0617
    An update to getting prices via the "start making a trade approach".
    
    I've been using the trading phone number successfully. After saying you
    want to buy or sell, you can enter stock sybmols and you get a bid/ask
    quotation.  (Not nearly as informative as High/Low and Volume)
    
    You then hit the control (3) which says, lets look at
    something else. You don't have to actually enter the sell of buy detail
    scenario.  Hangup anytime.
    
    I haven't been warned or shut off yet on an account with 0 limit left 
    on full quotations. 
    
    (PS: I'm not using this excessively. Hopefully no one reading this is 
         going to try to get FIDO to "close" this window).
    
      Jerry