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Conference noted::rsm

Title:Remote System Manager (RSM) Conference
Notice:See 1184.1 for ptr to doc's, 1108 for product mgr info
Moderator:ZENDIA::TBOYLE
Created:Fri Apr 25 1986
Last Modified:Thu Jun 05 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1687
Total number of notes:6370

1683.0. " ISL hang " by AUBER::NOBRE (Jocelyne Nobre - CST France) Wed Mar 26 1997 11:24

	My customer encounters a problem with ISL operation

	RSM SERVER 3.0 ECO2 - openVMS 6.2
	RSM CLIENT : vaxstation 4000-60

	boot started on the vaxstation  but hang after the message
	"removing temporary work area "

                  beginning Initial System Load operation
                  creating temporary work area on DKA300
                  creating temporary license database
                  configuring network software and database
                  starting the Decnet network
                  removing temporary work area 

	
	on client side , conversationnal boot gives the 
	following informations :

	B/1 ESA0
	SYSBOOT> SET STRATUP_P2 "YES"
	
	dcl prompt 
	
$0:
$rsm$n == rsm$n + 1
$1:
$ if rsm$n .lt. rsm$limit
$then
$logical := rsm$200
$ if f$search("SPLAV0""rsm$vmsinstl""::*.*") .eqs. "" then rsm$n=199
$goto 0
....................
	The customer waited during 20 minutes and aborted ..


	Thanks for help ,
	Regards ,
	JOcelyne.
 
	
T.RTitleUserPersonal
Name
DateLines
1683.1Proxy ?UTRTSC::VELZENPim van Velzen, CS/SSO HollandWed Mar 26 1997 11:539
    
Re: .0

>$ if f$search("SPLAV0""rsm$vmsinstl""::*.*") .eqs. "" then rsm$n=199

My guess is that there is something wrong with the proxy to the
rsm$vmsinstl-account on the PSD-Server, for this particular client.

/\Pim.
1683.2 proxy definition AUBER::NOBREJocelyne Nobre - CST FranceThu Mar 27 1997 07:4825
	Thanks a lot for your reply.
    
netserver.log 

          A L P H A   L A V C    P R O D U C T I O N   S T - P R I E S T

$ IF F$TRNLNM("NETPROXY") .EQS. "" THEN DEFINE NETPROXY SYS$SYSTEM:NETPROXY.DAT
$ IF F$TRNLNM("SYSUAF") .EQS. "" THEN DEFINE SYSUAF SYS$SYSTEM:SYSUAF.DAT
$ MCR AUTHORIZE ADD/PROXY WSE012::RSM$CMANAGER RSM$VMSINSTL/DEFAULT
%UAF-W-NAFUAEERR, proxy from WSE012::RSM$CMANAGER to RSM$VMSINSTL already exists

%JBC-F-JOBABORT, job aborted during execution   ***** this is customer abort
						***** because of the hang


proxy information on PSD server :


WSE012::RSM$CMANAGER
    RSM$VMSINSTL (D)


	Do you think it can be another problem ?
	thanks and regards ,
    	JOcelyne
1683.3Is possible ...UTRTSC::VELZENPim van Velzen, CS/SSO HollandThu Mar 27 1997 11:469
    
Re: .-1

>	Do you think it can be another problem ?

Yes, I think it can be another problem ...


/\Pim
1683.4DECnet-connectivity ?UTRTSC::VELZENPim van Velzen, CS/SSO HollandThu Mar 27 1997 11:4620
Re: .-1

>$ if f$search("SPLAV0""rsm$vmsinstl""::*.*") .eqs. "" then rsm$n=199

This command is used on the PSD-Client to test the DECnet/FAL-
connectivity to the PSD-Server. If this command fails, it loops
around forever. Meanwhile it continuously tries to do a FAL-access
to the server. To find out if it is not a connectivity or DECnet-
routing problem, have a look at the NCP-counter for the client
on the server (SPLAV0> mc ncp sho node wse012 cou). If the 'Connects
Received' counter keeps on increasing, it reaches the server. If that's
the case we will have to look on the server, i.e. try to find out if
you see that Network/FAL-processes are started, under which account
they run and if there are NETSERVER.LOG-files written by these pro-
cesses.

Hope this helps?

/\Pim.
1683.5" me again"AUBER::NOBREJocelyne Nobre - CST FranceFri Mar 28 1997 09:3718
    
    	connects received  counter on command
    	splav0> sho node ws012 count           is always 0  and
    	never augment.
    
    	customer fetched operationg system from another vs4060  and
    	ISL'd it ; but it always loops .
    
    	isl command of an alpha kit onto an alpha station 255 works
    	fine
    
    	How can I test decnet/fal connection fron client-psd to server-psd
    	before the end of the boot . Sorry if it is a stupid question but
    	I doesn't know this product and I have not the opportunity to
    	work on it .
    	Thanks a lot for your help,
    	JOcelyne.
                          
1683.6more infosAUBER::NOBREJocelyne Nobre - CST FranceFri Mar 28 1997 09:4224
    
    	other info
    
    	Serveur : SPLAV0  1.37
        Client  : WSE012  1.800
    
    MANAGE> sho client/ful .spv.rsm.wse012
    .SPV.RSM.WSE012
    DECnet node: WSE012 (1.800  )   Hardware Address: 08-00-2B-BC-01-D2
    System Type: VS4060             Serial Number:
    Operating System: VMS           Version: 5.52
    Location:
    Manager:
    FS:
    SWS:
    Comments:
    Circuit ID:
    System Device: DKA300:
    
    	during the test the customer there is no message from the audit 
    	alarm ( login=all ) 
    	uaf counter of rsm$vmsinstl account does not augment
    	
    
1683.7 works with another addressAUBER::NOBREJocelyne Nobre - CST FranceFri Mar 28 1997 11:156
    
    	ok , the ISL works with an decnet address 1.512 on the	
    	psd-client  
        maximum address on spla0 = 1023
    	it's like a routing problem 
    
1683.8feed-backPRSSOS::NOBREJocelyne Nobre - CST FranceFri May 09 1997 05:134
	Pim,
	Sorry for the delay ; I forgot to give you the final status :
	there was the same address decnet .....