Conference noted::polycenter

835.0. "POLYCENTER queries...." by CHEFS::16.195.80.55::WorkBenchUser () Tue May 06 1997 14:25

Looking for help/guidance/pointers please.......

My customer is a heavyweight user of various management tools including :-

POLYCENTER Scheduler
Console Manager
System Watchdog
DECPS Performance Monitor
RoboMon
POLYCENTER Netview (UNIX and NT)
clearVISN
HP OpenView

These are used in a couple of areas - Network Operations and Systems 
Management - loosely coupled departments cooperating with each other.

The requirement :-

The support department is being measured on service levels and have been 
asked to provide statistics on Applications Uptime where such applications as 
Pathworks, Oracle instances, Web Servers etc. now, with Print Queues, News 
Demons, File Services etc. to come later. This is obviously more difficult 
than just system uptime !

The customer is quite switched-on and tells me that DECPS provides a good 
basis for being able to monitor processes and records LOTS of data about 
them, he just wants a way to store and transport such data and turn it all 
into useful reports. The storage of data is important to allow for individual 
system or network outage/downtime. It might be useful to be able to offer 
support for SNMP TRAPS as well as central Management system polling of such 
data.

The enviroment which is managed is large, geographically spread around a 
large country-wide routed network and includes OpenVMS, UNIX and NT systems. 
The required level of accuracy is between 2 and 15 minutes at this stage 
though might firm-up more aggressively later.

Does anyone have an immediate solution to hand ? Or is this likely to involve 
a range of tools and techniques ?

My customer has raised the notion of POLYCENTER Common Agent as an extensible 
mechanism of moving (DECPS) data to a management platform, but I believe this 
only works on UNIX platforms.....

Is there anything which RoboMon offers - even though this is proprietary ?

Another requirement will be to access the results of the reporting from a Web 
browser. ie. anyone on the net should be able to see the data on demand.

Does Netview have anything to offer in terms of standard report templates ?

I think this embodies the gist of the requirement, if you need more please 
ask.

Thanks in advance for ANY help.

Rog
[email protected]
781.1588

This sounds like your customer will need some consulting to evaluate the
situation and propose a solution.  Please contact Michael McCaig @GMT (DTN
781-1652).  Michael is the NSIS ENPT Manager for the UK.  If you do not
receive satisfaction with Michael, please contact Daniel Holland @OGO
(Stow, Mass) who is in charge of the NSIS Enterprise Management Practice.

Jim
POLYCENTER Product Manager