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| Title: | POLYCENTER |
| Notice: | Keywords enabled -- directory in Note 5.0 |
| Moderator: | DELNI::MSULLIVAN |
|
| Created: | Wed Sep 18 1991 |
| Last Modified: | Fri Jun 06 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 849 |
| Total number of notes: | 2966 |
815.0. "How to handle trade-ins and product upgrades" by ZEKE::BURTON (Jim Burton, DTN 381-6470) Wed Mar 05 1997 16:31
I have been asked by many of you how a customer migrates from discontinued
POLYCENTER software such as Scheduler for Digital UNIX, System Census, and
Software Distribution to replacement software products such as AssetWORKS.
As you know, Digital does not have any formal upgrade programs to handle
this situation.
I spoke to CA and the way they would like to handle is at the local CA
office. The Digital salesperson and our customer should call the local CA
office on a conference call. CA has people in each office who are
authorized to work these issues and come up with a price for the "upgrade".
They will consider how much the customer paid for the license, when they
purchased it, and how much the new license costs.
If you try this method and have any problems, please let me know. I have
been assured by CA that this is routinely done and should happen smoothly.
Jim
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Jim Burton
POLYCENTER Product Manager
Digital Equipment Corporation Phone: (603) 881-6470
110 Spit Brook Road ZKO2-3/L12 FAX: (603) 881-0022
Nashua, New Hampshire, 03062, U.S.A. e-mail: [email protected]
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