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Please refer to NOTED::POLYCENTER topic 787. In .-1 I wrote
>> - We are now delivering Performance Management Service at out
>> customer's site. In which service, we install POLYCENTER
>> products to the customer's system when they do not have those
>> products. Can we continue this kind of service when they were
>> tranfered to CA?
>> YES
Now I doubt the above answer. And this kind of service must be categorized
as "FM service" in POLYCENTER topic 787. Following is the excerpt
>INTERNAL USE of CA products does NOT include using the products in the delivery
>of "FM services". FM Services means any facility management, service bureau,
>outsourcing, systems integration and similar services under which the service
>provider undertakes the operation of any CA products on behalf of one or more
>End Users, regardless of whether the subject CA products are located at the End
>User's facility or at the facility of the service provider and whether licensed
>to the End User or the provider of Facility Management Services. For FM Service
>use of the product as described above, you must purchase the product using the
>DIGITAL/CA End-User Purchase Process and then incorporate the product into your
>FM service.
Oh, what a shame!
- Kazunori
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