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Conference noted::atm

Title:atm
Moderator:NPSS::WATERS
Created:Mon Oct 05 1992
Last Modified:Thu Jun 05 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:970
Total number of notes:3630

828.0. "Sorry, System Engaged !!" by PRSSOS::PEYRACHE (Jean-Yves Peyrache Country Support Group France) Mon Feb 17 1997 12:52

    
      Hello
    
     after upgrade to V2.1.1 and CMM 1.82,
     frequently customer have following error message
     Sorry, System Engaged ! , when he try a telnet connection on
     GS/ATM console ?
    
      do you know any clue to modify the timeout timer of Telnet session ?
      any plan to add more than one session on Telnet server on G/S ATM ?
    
      thanks for any comments
    
      JYP
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828.1NPSS::NEWTONThomas NewtonMon Feb 17 1997 16:438
>>    any plan to add more than one session on Telnet server on G/S ATM ?

I doubt it.  Some management settings are protected against concurrent access
by locks, but I wouldn't be surprised if a lot of the software just <assumes>
there will never be more than one manager.

For that matter, I'm not sure that the software is entirely safe with regards
to simultaneous requests from OBM and SNMP.
828.2timer ..PRSSOS::PEYRACHEJean-Yves Peyrache Country Support Group FranceTue Feb 18 1997 05:015
    
      ok for one session , but any plans to add to settable timer control
       for telnet connection ?
    
      JYP
828.3NPSS::NEWTONThomas NewtonTue Feb 18 1997 17:502
    I don't know.  You're the first one who's asked!
828.4France 1 pointPRSSOS::PEYRACHEJean-Yves Peyrache Country Support Group FranceWed Feb 19 1997 03:497
    
     may be it's good to be the first !!
    
     could you check if something is possible to add some paremeters
     in next version ?
    
     JYP
828.5re: telnet accessNPSS::KUMARTue Feb 25 1997 17:3543
Re: Telnet Session.

   As Tom responded switch supports one session, no plans currently to
   add more than one seesion.

re: sorry system is engaged.

   The TCP timer to check in-activity is currently at 20 minutes.  Thus
   if you had a telnet session, and then physically disconnected cable to 
   switch, the local console would be active after 20 minutes.

   Other situations such as the host system still active but process killed
   etc. would remove the telent connection quickly (the remote host responds to
   tcp).

   If you have xterm on a host, and killed the term, the host system is still
   maintaining connection -- "the ps aux"  will show the process.  In this 
   case you would have to kill the process on host which kills the telnet
   connection.

   Could you explain the problem on 2.1.1 :

     Is this as:

       o No Telnet sessions active, the host system did not have a telnet
         connection to GS/ATM.
       o switch upgraded to 2.1.1
       o when telnet attempted to GS/ATM after 2.1.1 loaded, it says
         "sorry this system is engaged"
   
       If the scenario is as above, it is not expected behavior;
   
   Could you check that no telent process to the switch active ?
   Wait for 20 mins, and see if you could telnet. 
   ( Note if the host system is up, and reachable on net with switch, then telnet will maintain 
    connection even if no user activity).

 re: Reducing timers / user control of timer..

   We will look into this.

/Kumar
828.6selectable timerPRSSOS::PEYRACHEJean-Yves Peyrache Country Support Group FranceWed Feb 26 1997 13:3215
    
     thanks for your reply,
    
     i don't know how to show or kill a process under WNT or Windows 95
     i'm using MultiChassis manager under it i can do a telnet session
     on G/S , but if i disconnected the cable or exit from Multichassis
     without logoff on G/S then i can obtain  the error message "system
     engaged" when i try to do another telnet connection.
     
     i should be great to have a selectable timer for timeout of telnet
    session...
    
     thanks for your feedback
    
      Jean-Yves
828.7timeoutKERNEL::FREKESLike a thief in the nightFri Feb 28 1997 07:015
    Don't mean to stick my nose in but surely the telnet session will 
    eventually time out, if one of the hosts disappears.
    
    Steven 
    
828.8Re: Sorry, System Engaged !!QUABBI::&quot;[email protected]&quot;Hal MurraySat Mar 01 1997 03:2226
In article <[email protected]>, [email protected] (Like a thief in the night) writes:
> Title: Sorry, System Engaged !!
 
>     Don't mean to stick my nose in but surely the telnet session will 
>     eventually time out, if one of the hosts disappears.

There is probably a FAQ entry someplace that covers this.  The buzz-word
is "keep alive".

Consider what happens if the connection is idle.  The only way to
discover that the other end has gone away without telling you is to
send a packet that generates a response - and retransmit until you get
the response or timeout.

Some people think those packets are unreasonable clutter on the network.

Some people want to leave telnet connections open for days.  They will
be mostly idle.  They think it is stupid to close a telnet connection
just because the keep-alive didn't get through because of a temporary
routing flap while the human was off doing something else and the
connection was idle.

Some people want keep-alives so that the system will discover abandoned
connections.  That's the case you are expecting.

[posted by Notes-News gateway]
828.9featuring selectable timerCLPR01::PEYRACHEJean-Yves Peyrache Country Support Group FranceMon Mar 03 1997 05:077
 thanks all for your comments,

  a selectable timer should be great to bypass this problem or may
  be simultaneous support of 2 telnet sessions too ..

 JYP