T.R | Title | User | Personal Name | Date | Lines |
---|
1933.1 | | KERNEL::FISCHERI | Tonight I fancy myself | Tue Oct 27 1992 16:47 | 10 |
| I ordered a Rover 214SLi in July and waited till October for delivery. This was
back in '90 when the Rover was in big demand. But Car Fleet told me that
the car was at a garage and would delivered. I waited, heard nothing, rang
fleet, and like you, was told that the car wasn't built. They then denied ever
having told me otherwise.
I would have thought delivery times would be quick now what with the
massive surplus of unsold cars lying around.
Ian
|
1933.2 | | COMICS::WEGG | Some hard boiled eggs and some nuts. | Wed Oct 28 1992 09:57 | 8 |
| � I would have thought delivery times would be quick now what with the
� massive surplus of unsold cars lying around.
Is there a surplus of Citroens? Their sales are up 20% on last
year (according to the Motor Show programme on Sunday) so maybe
there's actually a shortage.
Ian.
|
1933.3 | | KERNEL::FISCHERI | Tonight I fancy myself | Wed Oct 28 1992 12:26 | 4 |
| In that case, order a Porsche and you'll probably get it on the same day!
Ian
|
1933.4 | | YUPPY::FOX | wen balus go bugarup yu mas rausin fols tits | Wed Oct 28 1992 13:00 | 5 |
| I enquired of Car Fleet what the expected delivery of a specified
colour Golf GTI would be and was told that it would be "readily
available".
I asked two VAG dealers and they both said "about 12 weeks".
|
1933.5 | Worth a try? | LARVAE::SMART_A | Resists anything except temptation! | Wed Oct 28 1992 19:06 | 13 |
| I had the same problem two years ago when I ordered a Sierra 4x4 in
June and got it in October after being quoted an eight week delivery!
Fleet or PHH (can't remember now) gave me the name of the supplying
garage and the order number so I rang them. They were able to access
the Ford computer that gave them the build reference and the date it
would be available off the line.
Even though it was late at least I knew when it would arrive.
Maybe Citroen have a similar system.
Alan
|
1933.6 | Been there, seen it, done it, unfortunately! | WAYOUT::WAYOUT::LOAT | Bored....Bored....BORED!!!! | Thu Oct 29 1992 14:47 | 18 |
|
re .-1
I've been in touch with the garage in question, and spoken to them many times,
and their computer system still says that the car is going to be made in the
September production run, and then delivered asap!
Hope it's not one of our systems!
Whenever I call, the people I speak to are very apologetic about whats happened
but know absolutely nothing about when my cars is due to arrive! If I hear one
of them says "I'm terribly sorry about..." one more time, I'll scream. I've even
spoken to the fleet sales manager, and still no luck.
I'm beginning to wish I'd never ordered it now!
Steve.
|
1933.7 | So Tired, Tired of Waiting.... | LARVAE::HARVEY | Baldly going into the unknown... | Sun Nov 01 1992 23:54 | 17 |
| Re:0
So you think you've got problems.... I (and two others) ordered in MAY and
2 of us are still without ! One was "located" and delivered in the last
week or so I have been told.
Admittedly we're awaiting Mitsubishi Spacewagons which are on import
quotas, were Car of the Year class winners and are scarcer than
Rocking-Horse droppings, but none of this helps when delivery estimates
come and go and come and go and.....
As a matter of interest my current motor is a Citroen BX19 Estate for which
I ended up waiting a mere 7 months !
Maybe I'll get mine for Xmas. ;^)
Rog
|
1933.8 | | PEKING::NAGLEJ | | Mon Nov 02 1992 10:52 | 4 |
|
You poor thing.
JN.
|
1933.9 | If you thought you had problems | VIVIAN::JD_WARD | Big John.... | Tue Nov 03 1992 17:03 | 29 |
|
I have had a history of problems with ordering my car.
I first send a car quotation for an Audi 80 16v, which Car Fleet
received on the 2 June 92. On the 23 June as I hadn't received any mail
messages I phone them, and they said the quote was rejected because I had
the word AUDI 80 "SPORT" - which was NOT on my quote form. They then said
that must be our mistake. The quote was re submitted on the 24 June 92.
On the 6 July I again chased them regarding my quote. But they said
this was rejected because I ask for ELM INLAY on the dashboard. The fact
that both my local AUDI garage and AUDI (UK) says this is a factory
installed option, make me think did PHH ask any garages for a proper
quote. This extra was the only item rejected.
On the 7 July I tried to the third time to put in the quote . I
phoned on the 17 July to be told that its in, but on 20 July
when I phoned again, I was told it wasn't, but it will be hear by the
end of the week. On 7 August 92, I received the car quotation 5 weeks
after my third quote. I then submitted my car order which was accepted
on 14 August. Car Fleet mailed me on the 8th September regarding the
interior trim on the car. They said I can either have Silver with Grey or
Silver and Silver. Then I was told that delivery was the 11 Nov so I
comfirm with the garage who said it was December 92.
6 MONTHS after my first quote.
John
|
1933.10 | | KERNEL::SHELLEYR | | Tue Nov 03 1992 18:59 | 7 |
| re. 9
>>ELM INLAY on the dashboard.
Pardon my ignorance, but what is this ?
Roy
|
1933.11 | Wood in cars? | CMBOOT::DELANYS | | Tue Nov 03 1992 19:29 | 9 |
| It's Audi's equivalent of the wood that Rover choose to put in strips
around the dash and doors of Rovers!
Quite why manufacturers think people are fussy about the type of wood
they get on their dash is beyond me -- as is the fact that there's wood
there at all!
Stephen
|
1933.12 | | KERNEL::SHELLEYR | | Tue Nov 03 1992 19:37 | 8 |
| re. ELM
Thanks for putting me straight.
Honestly, I was trying to think what E.L.M. stood for :-)
Roy
|
1933.13 | glut or shortage? | ZPOVC::GGLOH | Singapore | Wed Nov 04 1992 15:40 | 9 |
| I remembered reading the news entitled "What future now for Britain's
unsold thousands (cars)?" in the Autocar & Motor Magazine back in
September. There was even a photo taken from an aeroplane over the
Midlands airfield with about 3000 unsold and unwanted newscars
stretching almost as far as the eye can see. Rovers, Forads, Vauxhalls
and Toyota were among them.
And here I am reading about all those long waits. How could one be
able reconcile the two seemingly contradicting news? Beats me.
|
1933.14 | | PEKING::NAGLEJ | | Wed Nov 04 1992 15:48 | 4 |
|
Inefficient service is what it boils down too.
JN.
|
1933.15 | Same Prob | KERNEL::GORMANT | | Fri Nov 06 1992 10:46 | 5 |
| A friend of mine ordered a Citreon ZX Turbo D from a garage in Swansea
some two months ago, he was given a delivery date of two weeks ago, and
still hasnt received it.
Trev
|
1933.16 | Getting there! | WAYOUT::WAYOUT::LOAT | Bored....Bored....BORED!!!! | Fri Nov 06 1992 13:35 | 5 |
|
I just called the garage and they've got the car there now! Someone will arrive
on Monday to fit the VSL alarm, then it'll be here on Tuesday!
Steve
|
1933.17 | No delay for ZX TD! | ROCKS::CAMP | | Tue Dec 01 1992 17:43 | 8 |
| I read of your pain with the Citroen ZX TD, but I ordered mine on
15 Sept, Fleet said it will be delivered on the 16-Nov, and it arrived
on the 18-Nov! May be they had a lot of people waiting for cars when
they started building them so yours was delayed?
Mike
|
1933.18 | | CSC32::S_MAUFE | yessir, the natives are revolting! | Sat Feb 06 1993 20:38 | 16 |
|
{ just popped in here waiting for a compile to finish 8-) }
When in the UK I ordered a Vauxhall something or another and it was a
Friday afternoon special. After a lot of hassle Vauxhall fitted a
complimentary alarm.
My point is fleet buyers have a lot of leverage, and whilst the garage
can't give you money, you can normally persuade the manufacturer to pay
the garage to add some kind of goodie to your car.
So if you ever get messed around called the manufaturers head office
and scream and wail!
Simon
|