[Search for users] [Overall Top Noters] [List of all Conferences] [Download this site]

Conference terri::cars_uk

Title:Cars in the UK
Notice:Please read new conference charter 1.70
Moderator:COMICS::SHELLEYELD
Created:Sun Mar 06 1994
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:2584
Total number of notes:63384

1802.0. "CITROEN RECALL?" by MACNAS::BHYLAND () Wed Jun 17 1992 12:12

    I have an '86 BX RD, and I have just received a recall from the main
    national distributors in Ireland regarding the braking system of all
    BX's. There are a few puzzling aspects to this letter. It also encloses
    one of those"are you satisfied" and "what will you buy next"
    computerized questionaires and asks me to go to the main dealer to
    get it checked out. It goes on then to name a list of main dealers in 
    all areas, but fails to name eitther of the dealers in Galway county.
    It does however name a NEW garage which will be opening up end June.
    Is there a smell of fish here, or am I over suspicious?
    I thought one of you BX owners in the UK might have heard something.
    
T.RTitleUserPersonal
Name
DateLines
1802.1Would you suggest a fault to try to sell cars?NEWOA::SAXBYVote for Perot : He's got $3B!Wed Jun 17 1992 12:178
    
    I can't help directly (I've not got a Citroen), but I'd suspect the
    recall is genuine. Recalls usually have a negative effect on a car's
    reputation and if all they wanted to do was get you down to the garage
    the offer of free food and drink is usually a more positive way of
    achieving it! :^)
    
    Mark
1802.2Not a major problem - book it in.ARRODS::BARRONDSnoopy Vs the Red_BarronWed Jun 17 1992 13:149
    I've just had the recall notice you mentioned. I was already aware that
    it existed as my father (ex BX owner now has a Clio) had received it.
    
    Nothing really to worry about (unless your brakes fail between now and
    the sevice visit :-) ), they even said in my letter the check can be
    performed while I wait. Mines booked in for 4 July 10am (1st available
    Saturday)
    
    Dave
1802.3RecallOPG::CMITCHELLWed Jun 17 1992 14:4112
	I have just received the same recall message and I phoned my
Citroen dealer in Ascot. They said that the problem is that the clutch
spring can break and the clutch pedal can interfere with the operation
of the break pedal. They said I can go in at any time and they will
fix it. But they suggested that I go next week rather than this week
which is Royal Ascot, so it can't be too serious.

	By the way, this dealer in Ascot, Eric White, is really first
class and is located very close to Ascot Railway station. It is about
200yds walk from the garage to the pedestrian tunnel underneath the
railway station platforms. 

1802.4LARVAE::CLEMENTS_DWed Jun 17 1992 20:296
    Re last....
    agree with the definition. It's the return spring on the clutch pedal
    that can be prone to stress fracture. Took Speen Garage 10 mins to fit
    a new one.
    
    Go book it in, Dano.......
1802.5It's an ill wind...FIELD::LOUGHLINIWilliam the ComplacentThu Jun 18 1992 10:2612
    I had my BX19TGD checked out as per the recall. Chatting to the service
    manager I said I had seen the product safety recall notice in the press
    and felt it only applied to earlier BXs (than my year). He said that
    all BXs (180,000) in UK were being recalled. He then went on to say
    that the cost of the recall was offset by getting people back into the
    Citreon showroom to look over the latest models whilst the check is
    carried out.....
    
    Believe what you will.
    
    Ian
    
1802.6piece of mind 'till something else breaks!ROCKS::ARBISERIf you want it done well - DIYThu Jun 18 1992 10:3122
    
    I took mine in on Tuesday to my local agent in Wokingham, they did the
    necessary too in double quick time. BTW I've never experienced breaking
    problems and the car has 82k miles on the clock.
    
    However, two points: I've always services the car myself so it's never
    seen the inside of any agent since I've owned it - 18 months. This
    leads me to wonder why Swansea is giving out this info when I thought
    they were supposed to keep their databases secret?? The other point is
    around a breakage which I suspect happened while it was being done. The
    drivers seat back has a one piece plastic moulding which is now broken
    away from the mounting screws - now I'm almost 100% certain this was
    okay when it went in. I suspect the heavy handed so and so who moved my
    seat didn't like the lean back position it was set to and yanked it
    forward thereby causing the breakage.
    
    What would you do in a case like this, charge the garage or just affect
    a fix and put it down to age? (The rest of the interior is perfect). 
    
    Ta
    
    Ian
1802.7A more common problem?.TIMMII::RDAVIESAn expert AmateurThu Jun 18 1992 13:2614
    Re spring, it's not only BX's (though they're the only one's on recall)
    Whilst fiddling in my wife's AX I noticed the clutch return spring was
    broken. Cost about �1 and took about 5 mins to fit.
    
    Re .6 I believe the DVLC will give names and addresses per model if
    it's for a factory recall, safety overiding privacy. Though I guess the
    manufacturers are not allowed to use that list for other means (proof
    if you don't get umpteen further Citroen sales offers in the next 6
    months).
    
    Re .6 seat back: Ian be positive it was DEFINITELY not broken when it
    went in!
    
    Richard
1802.8IEDUX::jonThe Danes laugh lastThu Jun 18 1992 20:429
Could somebody send me a copy of the recall notice please?  I have a BX
leasemobile and it'll probably take PHH about six months to forward the
recall notice if their speed at sending tax discs is anything to go by.

Thanks,

Jon Ball
Mailstop REO F8/E2

1802.10Things may be as they appear.MACNAS::BHYLANDMon Jun 22 1992 10:016
    I brought my BX into the garage and got the clutch spring changed as
    per the recall, it only took five mins and proves that sometimes 
    cynicism is misplaced (misspelt). BTW while I was thee I brought a new
    door mirror (43 quid) so getting people in maybe is not a bad idea.
    There I go again.
    Thanks for the replies.
1802.11What about the rest of Europe?ULYSSE::MILDERNihil obstatMon Jun 22 1992 13:369
    
    While (still) on the subject - any information as to whether this
    affects the continental BX or just the RHD flavour? I haven't heard
    about a recall here in France.
    
    Thanks,
    
    -maarten. 
    
1802.12LARVAE::IVES_JBad Karma in the UKTue Jun 30 1992 17:207
    re .8
    
    I have a hertz BX19TGD and I got my recall notice through the internal post .
    I've taken it into the dealer in Basingstoke and it took 20mins. Not
    sure that they actually did anything in my case, but it was little
    effort, and I did see the new ZX diesels, so I guess as has been said
    that it does business no harm.