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Conference terri::cars_uk

Title:	Cars in the UK
Notice:	Please read new conference charter 1.70
Moderator:	COMICS::SHELLEYELD

Created:	Sun Mar 06 1994
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	2584
Total number of notes:	63384

1076.0. "Obtaining minor consumables for leasemobile." by COMICS::SCOBLE (Cantankerous. Me!) Fri May 18 1990 00:48

	Can anyone shed some light on what your PHH or Hertz card 
	actually covers you for in terms of having a need to obtain 
	items like light bulbs or touch up paint? The cost of these 
	may be relatively small, but I was extremely suprised to hear 
	from my local main dealer that PHH, in this case, often do not 
	give authority for such parts to be obtained against the card. 
	As they contribute directly to the safety and condition of
	the car, I would not have thought there was an issue with this.

	Does anyone else have experience of this kind of situation,
	and followed up and sought some clarification?

	Gordon

T.R	Title	User	Personal Name	Date	Lines
1076.1		OVAL::ALFORDJ	Ice a speciality	`Fri May 18 1990 09:54`	9
	If you are talking about a replacement bulb set...not a chance, you have to pay for those yourself, same with the touchup paint... If a bulb blows and you take it to a garage to fix, then you can put it on your Card. Your PHH card covers you for up to �50 without authorization, over that the garage should ring PHH before doing the work.
1076.2	It can be done.	CYCLIC::TURNER		`Fri May 18 1990 10:13`	6
	I have used my PHH card to obtain a new indicator lenz and a set of windscreen wipers for my car. I did have problems with the garage who said that PHH wouldn't allow it. I phoned PHH and they said no problem sir. That annoyed the garage immensly but I saved myself 15 quid or so. Barrie.
1076.3	PHH, Certainly sir, would you .......	WARNUT::SMITHC	one careful owner, low mileage !!	`Fri May 18 1990 13:39`	6
	I was rather under the impression that we have to buy "consumables" ourselves, and claim them back via expenses. Now, if PHH will pay for consumables, how do you think they would feel about paying for my petrol ?? ;-) Col
1076.4	Will Hertz card pay for replacement speakers ?	COMICS::SHELLEYR	Roy Shelley UK TSC	`Mon May 28 1990 18:07`	11
	I have a problem with the rear speakers on my xr3i. They are badly distorted. To replace them do I - a) Get a garage to replace them, and charge it to my hertz prime card. Or b) Replace them myself and put in an expense claim. Or c) Replace them myself and have to live with the expense. This is a Hertz lease car. Thanks for your comments, Roy
1076.5		OVAL::ALFORDJ	Ice a speciality	`Mon May 28 1990 18:14`	6
	Ring Hertz and ask them..... They are helpful like that :-) Just don't give them any suprises !
1076.6	Not Wheel Trim	MALLET::MARTIN		`Mon Jun 18 1990 11:05`	3
	My experience of PHH is that tyres, windscreen, and windscreen wipers are covered. But a missing wheel trim was not covered.